The app is good in that it accurately mirrors the Amtrak website. The bad news is the website is poor. The multi-city tab must've been created by someone who's never traveled by any means other than a train. The user should be able to enter a departing station and an arrival station, and then be able to select from available itineraries. I want to take the train from Kansas City to Fort Collins. I don't know if it's a multi-city route or not (aren't all routes "multi-city"?). The app says I can't get there from here. Why is Fort Collins listed as a station that you can't get to? I see it's a bus route, but how do I get there?

Email in App I love the ease of use for boarding the train. However, this app would take me a lot further if it had a current and timely schedule for the trains. I end up using WSDOT for train schedule. I would also like to find all of the promotional email offers in the app. Such as signing up for the ×2 rewards, etc. Lastly, my points are not up to date in the app. Thanks! Again, love the idea and the main function... let's take ot further!

Missing important features The app works well as long as you pay full fare and purchase your tickets via the app. However, there is no option to search Smart Fares or other specials while using the app and if you buy your tickets (while logged into your account) on the full website, the app does not sync to acknowledge your trip, including that there is no way to add the trip to the app once you look it up with your reservation number. It works as far as it goes but there is much that could be added to make it top notch.

Helpful but missing key feature This app is definitely helpful for keeping track of train tickets. However, it lacks the ability to monitor train status and delays for a train you have a ticket for. In order to monitor train delays, you need to look-up the train from scratch every time! Moreover, it would be great if full website features were integrated. I will be glad to come back and rate 5 stars after these fixes are made

Less functionality than you think 1. doesn't always (or ever?) show tickets bought online with the same Amtrak account. 2. doesn't support Amtrak refund vouchers. 3. doesn't show days of the week when choosing a date. 4. The "current trip" on the home page is often a PAST trip. 5. No connection between reservations and the app's on-time lookup feature. 6. Doesn't remember my AAA info (for Amtrak discount). 7. QR code can only be scanned once, but on some trips, conductors want to scan it twice. 8. Haven't noticed any updates/improvements.

Not great, barely functional App needs work and more importantly needs to align with the Web site. Quite a bit of detail doesn't match up, especially with my account, rewards, etc. App also need ability to book travel with points. Lacks integration with Amtrak Rewards so your info doesn't get refreshed or updated properly.