Moalla Ilani
- Flag inappropriate
- Show review history
this airline is a real trap, low budget but everytime you need to do an edit you pay a lot. when you book a flight, your ticket can be easily hacked and canceled or modified by anyone without any verification or security and when you ask the call center to fix your issue no one will help. the aircraft service is good, i paid more than my ticket price to fix an error that happened to my flight and to get an extra 10 kg baggage (which was originally only 20kg baggage). you even can't choose a seat
10 people found this review helpful
Turkish Airlines
7 December 2021
Hello, as we’re unable to respond your complaints other than application experience on this platform, your complaint will be examined in detail if you send it us via the Feedback Form on our Customer Contact Center page.
Mohamad Tayara
A useless application with nothing to offer. You cannot even check-in or view boarding pass. The only thing you receive through them is technical error. I had to everything through my computer. What is this application for?????
1 person found this review helpful
First Fix
extremely poor services,i was traveling first time with anadolu Jet, it's almost a month i Lost my Luggage at Istanbul Sabiha Gökçen airport since than there is no information available about luggage, there is not single initiate by airline or any other staff and there is no even compensation of lost luggage. It is sure this would be the first and last time i opted this airline. #pathetic service.
4 people found this review helpful
Turkish Airlines
10 October 2022
Hello, as we’re unable to respond your complaints other than application experience on this platform, your complaint will be examined in detail if you send it us via the Feedback Form on our Customer Contact Center page.