Aon Care+

Aon Singapore Pte Ltd

About this app

Get Ready for a seamless medical experience with the Aon Care+ mobile app!

The Aon Care+ mobile app gives you access to your company’s medical benefits at your fingertips.

Here's a glimpse of the exciting features available:
• A Fresh, Intuitive Interface:
An elegant and simple design to deliver a seamless and intuitive experience.

• Meet ADA, Your Personal Digital Assistant:
ADA will guide you through the new app features, providing assistance whenever you need it.

• Feature-packed Home Screen:
Because your time is precious, we’ve redesigned the app to put the features you love and use the most, right at your fingertips.

• Claims made easy:
Submitting claims is now a breeze. You will be guided through the step-by-step claim submission and documents checklist, to ensure your claims are complete and processed efficiently.

Ratings and reviews

Unable to submit additional documents to the same claim visit no. Had to submit under new requests. Now claims keeps getting rejected because they say wrong documents are submitted. Even though I have submitted everything. Update- Made a claim after around a year of not visiting a doctor. Claim from my neighborhood GP was returned just because the receipt didn't list out each individual medicine's cost and showed the total cost of all medicines. Great job Aon. *Slow clap*

App is extremely infuriating to use. Examples include: - it requires the clinic name to match one of their listed clinic names (I visited a panel clinic but it was not listed) - it requires the medical diagnosis to match one of their listed conditions, but their list is quite restricted, mixes medical terms with common terms and doesn't have options for "other" or "not listed" - it only shows the latest comment on each claim, which loses context and history There are more but I'm out of space

Oh, just like the old app! It's clearly way more secure than any banking app since it demands an OTP every single time you log in. And, as a bonus, you get to wait ten times longer for the OTP to arrive. What a masterpiece!

What’s new

UX/UI Enhancements
Bug fix