Tauseef Ali
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Worst service ever. Bookaru and faisal mover is way more better than this. Its been a while now 1st they cancelled the bus then they are not responding for refund. Refund was accepted but payment was not received and they are not responding on email or call. They receive the call and then suddenly drop it without any talk. Worst experience ever.
Daewoo Express Bus Service Pakistan
October 23, 2024
We regret the inconvenience. We request that you share your booking details at quality.assurance@daewoo.com.pk and we will definitely look into it.
Usman Farooq
I'm using daewko for more than 12 years now. And I have very worst experience with this daewoo application, today is the second time I've booked and purchased the ticket and the amount has been deducted from my Jazzcash and the ticket is unable to purchase. I was in an urgency but it app played me a second time and not going to purchase from application.
Daewoo Express Bus Service Pakistan
September 19, 2024
We regret the inconvenience. We request that you share your booking details at quality.assurance@daewoo.com.pk and we will definitely look into it.
Raees Safdar
I've noticed a discrepancy between the booking number displayed on the ticket and the one shown in the records when I click on the bell icon. Additionally, I'd like to suggest providing clear guidance to users on the proper process for obtaining a refund. Currently, if a user enters an incorrect booking number, there is no error message; the dialog simply dismisses. Please consider implementing an error message to inform users of the mistake and help them correct it.
6 people found this review helpful
Daewoo Express Bus Service Pakistan
October 23, 2024
Thank you for providing your valuable feedback. Please reach out to us at quality.assurance@daewoo.com.pk, if you have other suggestions.