
Zain
Very poor customer experience. I mistakenly booked a ticket two hours earlier than my departure time and contacted customer support right away. Despite this, they refused to change the timing and forced me to cancel the ticketinstead. On top of that, 30% was deducted as a cancellation fee for a simple timing mistake. This is extremely unfair and not customer-friendly at all. An app like this should allow minor corrections or at least show some flexibility. Disappointing service.
15 people found this review helpful

Akram Muflih Ansari
After the latest update, my account was logged out automatically. I tried using the “Forgot Password” option, but I’m not receiving any OTP or password reset SMS. I also tried creating a new account with a different number, but no OTP was received on that number either. Unable to log in or register. Please resolve this issue.

Muhammad Nauman
Misleading offer. Daewoo advertises 30% discount on booking 1 week earlier, but this discount does NOT apply on Daewoo Wallet, only on JazzCash, Easypaisa, or Debit Card. I topped up the Daewoo Wallet and now my money is stuck because there is no withdrawal option, and I can’t even use it for the advertised discount. Very disappointing and unfair policy. Be careful before adding money to Daewoo Wallet.
1 person found this review helpful