Aqoiy Agent
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About this app
AQOIY AGENT — CUSTOMER SUPPORT IN YOUR POCKET
Never miss a customer who needs help.
Aqoiy Agent is the mobile companion for store owners and support agents using the Aqoiy AI Customer Support platform for WooCommerce and WordPress stores.
★ REAL-TIME NOTIFICATIONS
Get instant push notifications the moment a customer needs human support. Respond before they leave your store.
★ ONE-TAP TAKEOVER
See exactly what the AI said to the customer. Take over the conversation with one tap and continue helping seamlessly — no repetition needed.
★ TRANSFER TO ANOTHER AGENT
Pass difficult conversations to the right team member instantly. Accept or decline incoming transfers with full context.
★ MARK AS RESOLVED
Close conversations cleanly. Customers automatically receive a satisfaction rating request after resolution.
★ FULL CONVERSATION HISTORY
View complete chat history for every session — AI messages, agent replies, and customer messages all in one thread.
★ TEAM CHAT
Message your colleagues privately without the customer seeing. Coordinate your support team in real time.
★ QUICK REPLIES
Save your most common responses and insert them with one tap. Handle repetitive questions in seconds.
★ AGENT STATUS
Set yourself as Online, Away, or Offline. When offline the AI handles everything automatically so no customer is left waiting.
★ WORKS ON ANY ANDROID PHONE
Optimized for Android 8.0 and above. Fast, reliable, and battery efficient.
REQUIREMENTS:
- Active Aqoiy account (free at aqoiy.com)
- Android 8.0 or higher
- Internet connection
ABOUT AQOIY:
Aqoiy provides AI-powered customer support for WooCommerce and WordPress stores. The AI handles routine questions automatically using Google Gemini, while this app lets your team handle complex issues that need a human touch.
Plans and billing managed at app.aqoiy.com
Free plan available — no credit card required.
Privacy Policy: https://aqoiy.com/privacy
Terms of Service: https://aqoiy.com/terms
Support: contact@aqoiy.com
Website: https://aqoiy.com
Never miss a customer who needs help.
Aqoiy Agent is the mobile companion for store owners and support agents using the Aqoiy AI Customer Support platform for WooCommerce and WordPress stores.
★ REAL-TIME NOTIFICATIONS
Get instant push notifications the moment a customer needs human support. Respond before they leave your store.
★ ONE-TAP TAKEOVER
See exactly what the AI said to the customer. Take over the conversation with one tap and continue helping seamlessly — no repetition needed.
★ TRANSFER TO ANOTHER AGENT
Pass difficult conversations to the right team member instantly. Accept or decline incoming transfers with full context.
★ MARK AS RESOLVED
Close conversations cleanly. Customers automatically receive a satisfaction rating request after resolution.
★ FULL CONVERSATION HISTORY
View complete chat history for every session — AI messages, agent replies, and customer messages all in one thread.
★ TEAM CHAT
Message your colleagues privately without the customer seeing. Coordinate your support team in real time.
★ QUICK REPLIES
Save your most common responses and insert them with one tap. Handle repetitive questions in seconds.
★ AGENT STATUS
Set yourself as Online, Away, or Offline. When offline the AI handles everything automatically so no customer is left waiting.
★ WORKS ON ANY ANDROID PHONE
Optimized for Android 8.0 and above. Fast, reliable, and battery efficient.
REQUIREMENTS:
- Active Aqoiy account (free at aqoiy.com)
- Android 8.0 or higher
- Internet connection
ABOUT AQOIY:
Aqoiy provides AI-powered customer support for WooCommerce and WordPress stores. The AI handles routine questions automatically using Google Gemini, while this app lets your team handle complex issues that need a human touch.
Plans and billing managed at app.aqoiy.com
Free plan available — no credit card required.
Privacy Policy: https://aqoiy.com/privacy
Terms of Service: https://aqoiy.com/terms
Support: contact@aqoiy.com
Website: https://aqoiy.com
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
You can request that data be deleted
What’s new
Initial release of Aqoiy Agent.
- Real-time push notifications for customer handoffs
- One-tap conversation takeover from AI
- Full chat history with AI and customer messages
- Team chat and agent transfer
- Quick replies for common responses
- Online / Away / Offline agent status
- Works on Android 8.0 and above
- Real-time push notifications for customer handoffs
- One-tap conversation takeover from AI
- Full chat history with AI and customer messages
- Team chat and agent transfer
- Quick replies for common responses
- Online / Away / Offline agent status
- Works on Android 8.0 and above
App support
About the developer
ouhdach ibrahym
contact@softwarehs.com
Morocco