Arlo Secure: Home Security

3.2
153K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Protect your everything with Arloโ€™s award-winning smart home security system, video doorbells, cameras, and floodlight. Control your home security from anywhere with one, easy-to-use app to protect your home, inside and out.

Personalize your entire home security camera system with the Arlo Secure App. Control multiple locations at once and quickly arm or disarm your system with one tap in modes.

Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you donโ€™t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating activity zones to reduce unwanted notifications** and set schedules to arm or disarm your system.

With an Arlo Secure plan and Arlo camera, doorbell or floodlight camera, you can also view 30 days of video and missed event details so you can review past activity. Receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection.*

--Smart Home Security
Bring your home security to the next level with new tools and features in our security camera app. Personalize your home security system with the Arlo Secure App - control multiple locations at once, arm and disarm your system based on schedules you create, review missed event details with Feeds, and control your entire smart home security system with one app.

--Manage Your Home Security in one Place
Instantly know the status of your home and manage your home security in one place with a customizable Dashboard. See video from recorded events, arm or disarm your security system, and access Emergency Response, right from your phone.

--Disclaimers:
* Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period.
** Activity Zones feature varies by camera model and requires an Arlo Secure paid plan after trial period..
Updated on
15 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
147K reviews
Gracie Michail
10 May 2024
I am leaving Arlo. It is the absolute worst. Most of the time the bell camera doesn't pick up the activities near the house or at the front door. When it does, it's much later than in real-time. Oftentimes, the transmission and response to the doorbell can not be heard. The new update added more problems than fixing the existing one. The doorbell camera unknowingly goes offline for days, even weeks and there is no way to retrieve it back. The best solution is to switch to a more reliable system.
Did you find this helpful?
Arlo Technologies, Inc
13 May 2022
Hi Gracie Michail, Thanks for sharing your review. We have released a new version of the app. Please update to the latest version to see if that resolves your issue. If you still have issues, navigate to Settings > Support in the Arlo App for service options available to you. Best regards, Arlo Team
Jose Cueto
30 April 2024
There is a bug if you have a wired item, door bell, it will go offline, and there is no way to get it back online. All wireless devices have an online/offline toggle. Edit: This bug is about 5 years old, and they still don't have ab actual fix. They just tell you to delete and redo the entire process over and over until it connects again. Edit: Support is trying to fix an engineering issue. That's not how you add a toggle button inside the app for these ongoing issues.
19 people found this review helpful
Did you find this helpful?
Arlo Technologies, Inc
30 April 2024
Hi Jose Cueto, We want to work with you to address the concern you shared. Please send us an e-mail at askarlo@arlo.com with a screenshot of this review, your case number, the email address associated with your Arlo account, and your phone number so our team can follow up with you. We appreciate your understanding. Best regards, Arlo Team
D3n
1 May 2024
Not reliable for a security app. Motion detection doesn't always work. Recent update has resulted in many of my cameras not recording motion and/or not notifying me of motion. Recent update also removed a lot of options regarding notifications for certain types of motion. If you haven't already invested in these products, I would recommend staying away. I will likely be switching to something else in the near future.
9 people found this review helpful
Did you find this helpful?
Arlo Technologies, Inc
1 May 2024
Hi Thanks for your review. If your camera is not detecting motion anymore, refer to this article to learn how to troubleshoot: https://kb.arlo.com/994085. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your support. Best regards, Arlo Team

What's new

Updates in Arlo Secure 4.12.5 include:
- General stability and performance improvements