
Ross Mackay
Asda has a serious problem with checking out online orders, both on the app and web browser. Saved payment cards no longer work, the only way to checkout is to enter a new payment card every time you checkout. It's not a new problem and I've lost delivery slots on more than one occasion because I couldn't pay before the checkout deadline. As for the app, it's horribly slow, multibuy links do not work, searches will only show 2 of 15 results, etc, etc.
2 people found this review helpful

Lorien Sea
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Okay fine, I'm done. This is absolutely inexcusable now. Nothing works, offers don't work, multi-buy click-throughs don't work, I can still only browse 15 items at a time, it takes multiple attempts just to pay & NOW I can't even get into the rewards app?! You win, ASDA, I'm moving on
38 people found this review helpful

Mikaiya Night watcher
Being housebound I rely on using shopping apps to get my shopping done. I was made aware of a big update to the app which was supposed to make it easier and better for us to use. I have a problem already though, I have a trolley full of things I need to buy, no food in the house and it won't allow me to book a delivery slot. Apparently every slot is unavailable, and I'm told to refresh the page and try again..! I'm really getting angry 😠 😡 when you keep messing up what's working perfectly.
87 people found this review helpful