Pretty simple navigation I wish the description of items matched the ads as well as being technical. Like with the new De'lites shoes which one makes you taller? It doesn't say...But over the app works great. Oh if you use gift cards it forces you to still put in a CC. Also even with a log in. It will not save your gift cards numbers. I threw mine out and had to go find them again.
Most is great I love the convenience of this app-however, at times I have a difficult time swiping to different offers in the wallet section. If there are more than 2 offers, it doesn't let me swipe to see them all. And since that's a big reason to use the app, it makes it just an ok app. That's my only complaint!
Nice idea, horrible execution The best feature of the app is the wallet. Such a cool way to carry all your coupons and Kohl's cash and rewards. But actually using it has been a disaster for me. When it works it is nice, but most of the time trying to get to the wallet puts me in a never ending login loop. If you really need to have me sign in a thousand times, why not build in a box I can check that says remember my password?
Bad app, bad customer service App told me my account had been locked and I needed to call to unlock. Verified that I could use the website before calling, notified agent of this but she kept returning to flow chart for creating an account. Eventually she went silent and put me on hold. Another person answered and told me to reinstall with no insight into issue. I felt like they cared more about call stats than helping. I tried the reinstall and it still does not work.
Not secure! I lost all my Kohl's cash and Yes2You rewards and I believe it happened when the Kohl's app was updated. I called customer service and they told me it was already redeemed and there wasn't anything they could do about it. They couldn't tell me how or where it was redeemed, but this leads me to believe there are security issues with the Kohl's app. I was very disappointed.
It does not work just keeps telling me I have to log in so I do and it loops me around to log in again. Really upsetting that they dont care about their customers, if you are going to PUSH the app on me every time I go into the store the least you could do is make it work. Its not a new problem either I deleted the app at the start of 2016 because it was doing something similar. Fix your problems or stop pushing it on your customers!
You probably have a favorite Kohl’s store. Now you can shop that store straight from the App.
You probably also hate paying for shipping, right? Now you can shop your favorite store from the App and and have your goods ready for pickup (for free) in that same store.
Just let us know which store is your favorite by tapping on “SHOP MY STORE” on the App homepage. We’ll take care of the rest.
Oh yeah, almost forgot: general bug fixes and performance upgrades.
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