ASDA

Asda Stores Ltd

About this app

Groceries made easy. Do your food shop on the go with Asda’s free± app.

You can:

- place, amend or cancel your order while on the go
- quickly add favourite items to your trolley
- track your order

We will ask for some permissions from you in the app. This is what we ask for and why:
- identity, to securely save your login details to your phone
- location, to find store locations
- external storage access, so you can save the app to an SD card

Available on all devices.

Want to get in touch? You can contact us through:
- Our help centre: https://asda-grocery.custhelp.com/app/home
- Twitter - https://twitter.com/asda
- Facebook - https://www.facebook.com/Asda

±Mobile data charges apply

Ratings and reviews

New review, same number of stars. Following the major update a month or so ago the app is still terrible and always crashing. The two positives it was supposed to do (only take money after shopping delivered and provide map of where driver is) DO NOT WORK. Edit: a month later, still absolutely awful. Borderline unusable. Have shopped with ASDA for over 20 years, but will be looking elsewhere if it doesn't improve soon. Delivery on 10/10/25. Turned up when the app said it wasn't even on the way.

Zero stars if I could. App has been buggy and so very slow for ages now (even on my S22 Ultra), but now the app won't even open. It just quits instantly. The web version is also slow and rubbish. Done with this, been using asda deliveries for years but going to switch to tesco or whichever supermarket has an online ordering system that actually works.

Asda has a serious problem with checking out online orders, both on the app and web browser. Saved payment cards no longer work, the only way to checkout is to enter a new payment card every time you checkout. It's not a new problem and I've lost delivery slots on more than one occasion because I couldn't pay before the checkout deadline. As for the app, it's horribly slow, multibuy links do not work, searches will only show 2 of 15 results, etc, etc.