Mi AT&T

AT&T Mexico

About this app

Join the millions of people who have control of their service in the palm of their hand!

My AT&T is the new self-service app that lets you access the most important information about your AT&T Mexico service.

Download it and access your service information easily, quickly, and securely.

In this app, you can:

· Check your service and bundle usage
· View and download your current and previous month's billing statements and invoices
· View your payment due date and service cutoff date
· Pay for your service securely
· Check your account and plan information
· Purchase services and bundles
· Check transactions
· Manage your payment methods
· Top up

For Prepaid Customers

· Check your top-up or bundle balance and its validity
· Transfer Megabytes (MB) to another AT&T number

For Build It Customers

You'll have the power to continue customizing your plan from your smartphone!

· Set up unlimited social media and streaming apps
· Complement your plan with additional services

Keep changing the game and enjoy all the benefits My AT&T has for you!

My AT&T is a service compatible with devices using the Android operating system.

Ratings and reviews

There's not really much this app can do for you. Not even basic UI/UX design guidelines such as placing important things, like statement due, in sight. Or having to type a password AFTER entering the CVV (which might be time-constrained). Furthermore if you forget you're overdue enough to have your line cut off, they ask you to use the app to add cards to pay which you can't without service and on top of that the servers it connects to are known tracking servers blocked by network security.

I'd say it's an OK app. It will at least prevent you from dealing with a call center agent for most things. I feel it lacks in the customization aspect of the app. With this app you may modify payments, addresses, view invoices, and access the FAQ for various topics. Like I said, an OK app. You should be OK getting it.

The app is horrible. Billing information is not updated, I seriously doubt the data usage information is being updated either and, lastly, they are not clear regarding the payment methods on the account and it is impossible to get to a chat or to a customer service representative to clarify what's going on. I'm considering changing mobile company just because of this.