308K reviews
Content rating
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About this app

Join the millions of people who take control of their service in the palm of their hand!

My AT&T is the new self-service application that will allow you to know the most important information for you about your service contracted with AT&T Mexico.

Download it and access your service information easily, quickly and safely.

In this application you can:

Check the consumption of your service and packages
· Consult and download your account statement and current invoice and those of previous months
· View your payment deadline and the cut-off date of your service
· Pay your service safely
Check the information of your account and contracted plan
Hire services and packages
Check movements
Manage your payment methods
Make recharges

For prepaid customers

Check the balance of your recharge or package and its validity
Transfer Megabytes (MB) to another AT&T number

For clients ARMALO

You will have the power to continue customizing your plan from your smartphone!

Set up your unlimited social networks and streaming apps
Complement your plan with additional services

Keep changing the game and enjoy all the benefits My AT&T has for you!

My AT&T is a compatible service for devices that use the Android operating system from version 4.
Updated on
Apr 4, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

307K reviews
October 10, 2023
The app simply does not work. Only to review the invoice of the service. You can't do any pay, the service has random settings, same for the invoice which is the most important. 'Till now AT&T is just disappointing me
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AT&T Mexico
October 10, 2023
Hello Kordic! Let us improve your experience, please send us an email to rm-mi_att@customercare.att-mail.com with your phone number, a screenshot and we will gladly assist you.
Gustavo Domínguez
October 6, 2021
There's not really much this app can do for you. Not even basic UI/UX design guidelines such as placing important things, like statement due, in sight. Or having to type a password AFTER entering the CVV (which might be time-constrained). Furthermore if you forget you're overdue enough to have your line cut off, they ask you to use the app to add cards to pay which you can't without service and on top of that the servers it connects to are known tracking servers blocked by network security.
29 people found this review helpful
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AT&T Mexico
October 6, 2021
Agradecemos tus comentarios y queremos ayudarte, para saber más detalle envíanos un mail a la cuenta: atencionclientesATT@customercare.att-mail.com, o si lo prefieres por medio de nuestras redes sociales: Tw:@ATTMxAyuda Fb:https://facebook.com/attmx donde con gusto te atenderemos.
Iván Montoya
December 15, 2022
I'd say it's an OK app. It will at least prevent you from dealing with a call center agent for most things. I feel it lacks in the customization aspect of the app. With this app you may modify payments, addresses, view invoices, and access the FAQ for various topics. Like I said, an OK app. You should be OK getting it.
11 people found this review helpful
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