Yale Access

August Home, Inc.

About this app

Yale Access offers you everyday convenience and trusted security for your entire home through smart security solutions and the Yale Access app. We’re here to help you protect the things that matter the most. Peace of mind is only a tap away.

This app is not compatible with Yale products sold outside of the US or Canada. For a full list of compatible products, visit support.ShopYaleHome.com

Ratings and reviews

Is great when it works... They do have a good tech support team to help with connectivity issues. Wish it didn't lose connection so often as I try to use this with an out of state property and it's a PIA when I can't add new guest cotes for access bc it's no longer connected despite no change in Internet connection and no issues with any other devices.

App works sometimes. Trying to add people to access is hit or miss. Sometimes the app won't save and just says "an unexpected error occurred". The connectivity to to lock itself is about 1 out of every 10 tries. Trying to remove is the same result. Lost connection to the lock, swapped out batteries and it worked again (with the lock installed for about 2 weeks). Tried factory reset, but the app couldn't do that either. Did a hard reset of the lock, reinstalled the app...still acts poorly.

Terrible lock, even worse app. I can't think of a positive thing to say of either one. The lock works sometimes, it breaks often. The app is useless. It won't work on my phone. I can't delete or change locks on it. It asks for an authentication code I did not set. I work with a variety of smart locks and this is one of the worst. Go with schlage, those are a breeze to work with.