This app and the whole AXS ticketing method is complete garbage. I was in the waiting room before the ticket sales were open and got in within one minute of sales opening. Everything was already sold out...within one minute. This happened to my friend last year too yet I was able to get tickets last year. They also pull you from the waiting room randomly. It doesn't matter if you're in the waiting room first.
I can't wait to remove this app after my concert. Ripping us off and costing sales for small bands due to exoborant fees. App also wants way too much personal information. Almost a guarantee they will sell your information. Bring on Amazon Ticket sales. It will be the end of times for you.
Garbage. this whole waiting room system is B.S. N3ver had such a difficult time getting tickets. it wastes so much of you time. 30 min re-waiting room, only to not get in until 5 min after tickets go insane. Any goid artist sells out in under 2 minutes these days. axs is the worst ticket vender I have ever used in my 30 years of buying tickets.
I downloaded this app to buy tickets for a specific show. After waiting 20 mins in a virtual line it let me try to select tickets to a sold out show. I chose another date for the show and made it to the sign in page and it wouldn't accept my password then timed me out. My wife ran into the same issue. They don't have the capability to handle large volume through their webpage. This was supposed to be a birthday present.. thanks for nothing.
My tickets never load in the app, I get the "error loading order history" message and I've sat on the 1-888 hotline for the past two days with no answer. You'll be on hold until you're told no representatives are available to help you and then it hangs up on you. Submitted a help request via email and no response. Is this company even staffed? Terrible customer support, not sure if I'll see a concert I bought tickets for 3 months ago.
This is terrible. Easier to pay at the venue. Charges too much for fees and doesn't even give you an e-ticket. You have to print it out. And I don't have a printer. Now I have to go to staples and pay to print it out. By the time I'm done, between travel and time spent, these tickets are costing me over $20 each. That is a full third of extra cost. What the F is this stupid thing for?
- Bug fixes
Ticketmaster Tickets - Live Event Tickets for Concerts, Festivals, Sports, Music
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