Useful app however still room for better customer service; when flights are cancelled the boarding card is hidden while the passenger needs it to move within the airport rather than providing the rebooking help required. Stress free travel, it is not! Similarly 'finding' flight bookings is more difficult than it needs to be since BA knows my membership number which is used on all my bookings. So that should be used to locate the bookings.
Great airline and great app. Easy to book flights and hassle free at airports using the app. Some airports still make you take a paper boarding pass but that's the airport rather than BA insisting on that. I am honestly not sure why other users have had problems. On this HTC it is completely simple to use. Maybe people could stay logged in ? that might solve some of people's issues described ? It is one of my top 5 most useful apps and so gets a place at the top of my home screen.
Forced to fly BA as there were no other option. Had to use this app to check in. I gave up flying BA last month as i was charged for a diet coke on a Dusseldorf flight (i am Emerald One World). Over 12 long haul business class flights i did every year with BA, but i realised they are racing to the bottom. Enough is enough, moved to Cathay and American.
Could be a lot better. Lots of silly faults. Omce downloaded on my computer I could not also get the app to show the boarding pass. Kept telling me that it could not establish booking status. I had to uninstall the app then re install to get it to work. Just not reliable
Rubbish. Apps of the budget airlines are far more advanced. With Easyjet for example you just scan your passport with phone camera and it's done! Even Ryanair is quicker and you can check in earlier...BA are shockingly behind the times with this
Overly complicated and not built for the simple tasks which travelers require. Login, checkin etc are easier on budget airline apps. You may find it easy to simply login browse and print boarding passes. Let's hope they update this soon.
-New version includes changes to surcharge calculation for bookings made from UK, Switzerland, Finland and Spain that are paid through credit card which will come into effect shortly.
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