Concise and detailed { BRAC Bank PLC is the pioneer of SME Banking in Bangladesh and working with the largest SME workforce. The major focus is to ensure Financial Inclusion of unbanked majority in this CMSME segment and provide financial facilities along with proper advocacy. This application is prepared for the SME field officers to monitor their customer portfolio, track transactions, increase collection efforts, ensure transparency, and check performance. It will also feature various tools for productivity analysis and follow-up, that will enhance file monitoring & collection by officers.