
Din Islam
Bad experience, very bad experience. I have a corporate account. For the last 2-3 months, when using this app, I cannot complete the transaction in one go. It always shows "unable to process, try again." I thought it was my iPhone having issues, so I switched to Android, but I still have the same problem. I talked to a customer care agent yesterday, and I think I received someone who was not from this planet.
7 people found this review helpful

Mohammad Soleman Anik
I have been using this app for more than 3 years. Honestly, I have never seen such a slow app in any other bank. By the time I manage to log in to this app, I can log in to another bank’s app, complete an NPSB transfer, and log out. The login process keeps loading endlessly, and most of the time there is always some kind of issue. On top of that, logging in on a PC requires first logging into the mobile app, then scanning a QR code
74 people found this review helpful

Hasibuzzaman Rishad
Performance is below average. The user interface is confusing. Device compatibility is poor, especially on the computer website. I do not recommend using it.