Why? Why are you making it so hard to pay my bill? Don't want my money? Should be simple. Select payment type and put in card info! This "vault" crap has to go!
Not very user friendly None of the info ever fits in the screen so you have to search and move the screen around to find what you are looking for. If I could zoom out that would help but I cant. The only reason I gave 2 stars is because I can make a payment after a little effort and don't have to get paper statements.
Someone call the Pest Control! This app is very bugged out. Doesnt allow much to be done regarding basic policy requirements like payment, locating a doctor, filing a claim.... ORKIN PLEASE!
Why are you making it impossible to pay bills? Pretty easy fix. Step 1. Select payment type Step 2.enter card info Step 3. Payed send conformation number. I need a new insurance company.
Login fails It tells my my login credentials don't match what's in their database even though they work fine on the web site.
Shaking My Head! Everything was find, till I tried to find a physician! It won't allow me to pick what I want, please fix!
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