5.54K reviews
Content rating
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About this app

With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can:

-- View your deductible and other plan balances
-- See what services your plan covers
-- Check claims and EOBs
-- Check your HSA and FSA account for users that use our Health Equity partner
-- Pay your plan bill for users with non-employer coverage
-- Find doctors and hospitals in your network
-- Select and view your Primary Care Physician
-- Get access to care including our 24-hour nurse line and telehealth
-- Have your virtual ID card handy
-- Compare quality ratings for doctors and procedure costs
-- Research drug prices and coverage requirements
-- Contact customer support
-- Take your health assessment and other wellness services
-- Use our Virtual Assistant to answer questions 24/7
-- Keep your secure account info updated.
-- Use biometric login for faster login

The app supports most of our plans, but not all.

If you're one of these members, the app won’t work for you:

-- FEP members with a PPO plan
-- MESSA members
-- Blue Cross Complete (Medicaid) members

Here’s an overview of the permissions associated with our app and why they are needed:

Google Play™ services needs this in order to send you push notifications. BCBSM won’t use anything related to your identity that isn’t associated with your account with us.

Wi-Fi connection
This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly.

Photos and other media
We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason.

Questions about the app? Please visit bcbsm.com/app

© 1996-2024 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Files and docs and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

5.38K reviews
Lawrence Lamp
September 29, 2020
I found a workaround for "unable to login". If the display size on your phone is set to "Large", the app will not allow you to log in. If the display size is reset to "Default" the app works normally. You may then reset the display size back to "Large". On my phone display size is set by going to: Settings - Display - Advanced - Display size. This will vary depending on which version of the Android operating system you are using. I've notified BCBSM tech support about this problem.
120 people found this review helpful
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Justin Wilson
November 29, 2022
I don't have reliable access to a computer. This app is fine except for the most important things such as making payments to keep my insurance! I click on "pay your premium" and am met with a never ending loading screen. Luckily I found out I can pay on the web page through the Google app, but the point of an app like this is supposed to be convenience and unfortunately it fails.
50 people found this review helpful
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Karen Bartlett
March 5, 2024
Can't log in. Continually takes me to login page. Have changed password too many times. Tec support did nothing to help. Tried that process 4 times. Can anyone help?
5 people found this review helpful
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What's new

- Added two-step verification for additional security
- Bug fixes and performance improvements