BCBSM

Blue Cross and Blue Shield of Michigan

About this app

With convenient access to your health plan benefits, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can:

-- View your virtual ID card and add it to your digital wallet
-- Find in network doctors and hospitals
-- See covered services and plan balances (deductible, out of pocket, etc.)
-- Get virtual care with our 24 hour nurse line and telehealth options
-- Review claims and EOBs
-- Make bill payments (for non employer coverage)
-- Compare provider quality ratings and procedure costs
-- Check your HSA/FSA balances via HealthEquity
-- Choose and view your Primary Care Physician
-- Look up drug prices and coverage rules
-- Complete health assessments and explore wellness tools

This app supports most of our plans but is unavailable for:
-- FEP members with a PPO plan
-- MESSA members
-- Blue Cross Complete (Medicaid) members

Questions about the app? Please visit bcbsm.com/app

© 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.

Ratings and reviews

Uninstalled. After having incredibly long loading times for the past year (2025), the app is no longer functional. Whether inputting your username and password or using biometrics to log in, it will always time out due to a "technical error," prompt you to tell it to retry, fail to log in again, and prompt you, once more, to retry. Don't bother downloading unless you enjoy hitting "retry" a lot and getting nowhere.

When I've tried to open the app over the last few weeks, I've just been getting a spinning circle for ages until it times out. My phone is updated to date, I've uninstalled/reinstalled the app, restarted the phone, cleared cache/data with no success. Now it's a continuous "unexpected technical error". The app was great back when it worked, even if the physician finder feature wasn't updated.

horrible. They outsource customer service and you can understand d a word of what they say. when youbask to be transfered to US they say they are doing a system upgrade and are unable to transfer. that's funny, does it take a full week to do upgrades because I've been told that e ery time for over a week. so sick of this company

What’s new

- Add your virtual ID card to Apple Wallet or Google Wallet
- Updated version of your virtual ID card with more healthcare information
included.
- Minor bug fixes and performance improvements