4.6
3.97K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With convenient access to your health plan details, you’re more informed when you need care. If you’re a Blue Cross Blue Shield of Michigan member, you can:

-- View your deductible and other plan balances
-- See what services your plan covers
-- Check claims and EOBs
-- Check your HSA and FSA account for users that use our Health Equity partner
-- Pay your plan bill for users with non-employer coverage
-- Find doctors and hospitals in your network
-- Select and view your Primary Care Physician
-- Get access to care including our 24-hour nurse line and telehealth
-- Have your virtual ID card handy
-- Compare quality ratings for doctors and procedure costs
-- Research drug prices and coverage requirements
-- Contact customer support
-- Take your health assessment and other wellness services
-- Use our Virtual Assistant to answer questions 24/7
-- Keep your secure account info updated.
-- Use biometric login for faster login

The app supports most of our plans, but not all.

If you’re one of these members, the app won’t work for you:

-- FEP members with a PPO plan
-- MESSA members
-- Blue Cross Complete (Medicaid) members

Here’s an overview of the permissions associated with our app and why they are needed:

Identity
Google Play™ services needs this in order to send you push notifications. BCBSM won’t use anything related to your identity that isn’t associated with your account with us.


Wi-Fi connection
This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly.

Photos and other media
We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason.

Questions about the app? Please visit bcbsm.com/app

© 1996-2022 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association. We provide health insurance in Michigan.
Updated on
Dec 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Files and docs and 2 others
Data is encrypted in transit
Data can’t be deleted
4.6
3.97K reviews
Justin Wilson
November 29, 2022
I don't have reliable access to a computer. This app is fine except for the most important things such as making payments to keep my insurance! I click on "pay your premium" and am met with a never ending loading screen. Luckily I found out I can pay on the web page through the Google app, but the point of an app like this is supposed to be convenience and unfortunately it fails.
14 people found this review helpful
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amanda m
November 23, 2022
Every single time I click "pay your premium" for the past several months it just buffers & shows the spinning wheel and never opens the section to allow me to pay. I've had to use the chat since this began in order to pay my premium, but that can be annoying and it's also nice to just be able to check that tab periodically to make sure I remembered to pay it that month. Please fix this issue! I check back frequently for an app update and there never is one.
14 people found this review helpful
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dillon rosentreter
December 23, 2022
Extremely slow, and not very user friendly when trying to actually do something besides pay. Cant message with a live person for help either.
2 people found this review helpful
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What's new

- Bug fixes and performance improvements