
Maria
Second time this app not working...doesn't work! I was able to get in after I submit the tech ticket. Was working for few days. Few weeks later, I was going to check my annual checkup dates. Nope...same old message "We Could Not Verify Your Information." I did call the customer service..I'm very frustrated that they have me redo password, different browser etc. Garbage app...including the website.
15 people found this review helpful

Abbigayil Huehl
Can't even finish creating the login. It asks to verify my email, so I have to leave the app to get the verification code only to have been sent multiple codes, and none of them work. Then, the app sent more codes with each attempt and finally blocked me from trying to verify my account, but I can't unblock it.
2 people found this review helpful
Health Plan Technologies
September 25, 2025
Hello, did your problem get resolved? If not, we are here to help you! Please do let us know at support@bcbsnd.me.

Kelsey Aistrop
Garbage app, garbage support, garbage health insurance provider. I just spent over an hour on the chat line being told every minute that I am next in queue and someone will be right with me. I don't think I would have been waiting for over an hour if that were actually true. The app is super buggy and I have to close and reenter the app just to stay properly connected to the online queue. In previous instances when I have actually managed to get support, the reps are completely incompetent. 0/10
1 person found this review helpful
Health Plan Technologies
June 4, 2026
Thank you for the review. We apologize for any trouble you encountered using the app or when reaching out to support. If you have any further issues with the app or connecting to support via chat please let us know by emailing us at support@bluecareadvisormn.com or by calling (888) 878-0136. Thank you!