BCBSTN

BlueCross BlueShield of Tennessee

About this app

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it.

With our fresh, user-friendly design you now get:

+ Faster Login: Touch and Face ID login means no password memorizing
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments

Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.

Ratings and reviews

Keypad overlays text fields. You paste in the full security code. User input gets turned off but the app doesn't recognize that the full code is there so you can't submit and the only way you can get out is to swipe out of the application and come back. Multi-Factor authentication is so poorly done that it's not worth having it on. I select text messages as the method, I get the code, I enter the code, it doesn't recognize the code, it won't let me edit the code, back and submit are disabled.

Can't log in. When entering code for 2 step verification, the response button is off the bottom of the screen. I know you can't test every phone, but I'm using a Samsung A53, a fairly popular phone. Before, the button was slightly visible and I was able to just catch the top. Since the last update, it drifted down. Thanks for listening.

This app is ALWAYS "under maintenance". I have never been able to login. Now the website gives me an error when I try too. I have been trying to login on two different devices to pay my premium for the past 20 minutes and have made multiple attempts in the past 3 weeks all met with an error or "under maintenance". Now I look to see if it just needs an update and I'm met with "This app isn't compatible with your device anymore." Seriously???!!?

What’s new

Performance & Maintenance
+ We’ve made behind-the-scenes updates to improve overall app performance.