BCBSTN

BlueCross BlueShield of Tennessee

About this app

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it.

With our fresh, user-friendly design you now get:

+ Faster Login: Touch and Face ID login means no password memorizing
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments

Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.

Ratings and reviews

I'm not exaggerating when I say this is the worst app I've ever used, which is more insulting since it's the only app I have no choice but to use as it's responsible for my healthcare claims. In my multiple years using this app on multiple devices, I've never been able to log in without some sort of issue. About 60% of the time, I'm not able to log in at all, or I'm repeatedly returned to the log in screen without being able to access my claims and can't make time-sensitive payments as a result.

I didn't think I've been able to use it yet! There is always some type of glitch. Today I've not been able to log in, I am unable to even type my username in. I have dumped the cache several times, force stop, and uninstalled and reinstalled the app. I always have to wait until I can look g in on my computer on the website. very frustrating!

I would give 0 stars if I could! Beware of paying on the app. I paid 1 bill(the first one after downloading) on the app and 2 months later I just had to pay a collection agency because my payment was NOT accepted and returned. I just got the refund following a email. I had no reason to believe it wasn't paid. I thought this was a wonderful idea. I was completely wrong. I hope no one else has this issue. Please check with your billing provider before checking it off.

What’s new

+ Performance & Maintenance
We’ve made behind-the-scenes updates to improve overall app performance.