2.4
1.28K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it.

With our fresh, user-friendly design you now get:

+ Faster Login: Touch and Face ID login means no password memorizing
+ Live Online Chat: Get help from a live agent on your care team
+ All Your Details in One Place: All your plan coverage and costs are front and center
+ Digital ID Card: See and share your Member ID card with a single tap
+ Find Care and Costs: Find providers near you and how much you might pay for their care
+ Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments

Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
Updated on
Jul 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
1.24K reviews
Julie O'Donnell
May 26, 2026
I didn't think I've been able to use it yet! There is always some type of glitch. Today I've not been able to log in, I am unable to even type my username in. I have dumped the cache several times, force stop, and uninstalled and reinstalled the app. I always have to wait until I can look g in on my computer on the website. very frustrating!
4 people found this review helpful
Did you find this helpful?
Ꮪꭵꮮꮙꭼꭱ Ᏸꭹꭲꭼꮓ
February 1, 2026
This app is ALWAYS "under maintenance". I have never been able to login. Now the website gives me an error when I try too. I have been trying to login on two different devices to pay my premium for the past 20 minutes and have made multiple attempts in the past 3 weeks all met with an error or "under maintenance". Now I look to see if it just needs an update and I'm met with "This app isn't compatible with your device anymore." Seriously???!!?
5 people found this review helpful
Did you find this helpful?
BlueCross BlueShield of Tennessee
February 2, 2026
Thanks for reaching out. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.
Cindy M
January 19, 2022
I would give 0 stars if I could! Beware of paying on the app. I paid 1 bill(the first one after downloading) on the app and 2 months later I just had to pay a collection agency because my payment was NOT accepted and returned. I just got the refund following a email. I had no reason to believe it wasn't paid. I thought this was a wonderful idea. I was completely wrong. I hope no one else has this issue. Please check with your billing provider before checking it off.
135 people found this review helpful
Did you find this helpful?
BlueCross BlueShield of Tennessee
February 9, 2022
Thanks for reaching out, Cindy M. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.

What’s new

+ Performance & Maintenance
We’ve made behind-the-scenes updates to improve overall app performance.