Best Buy

Best Buy, Inc

Contains ads

About this app

Best Buy has simplified tech shopping, with warp-speed checkout, Curbside Pickup, limited runs, and can't-miss deals.

Ready when you are, wherever you are. Shop from home or enhance your in-store experience. Pick up in store, or have your order delivered to your car. You can use the app to let us now you're on the way, and we'll have it ready.

Imagine the possibilities. Use the AR feature to get the perfect fit for your home theater, kitchen and more.

We've got tech surprises in all sizes. View ratings and 5-star reviews as you browse our hue selection of today's top tech and toys.

Get all the details. Browse products available now at stores near you. Track orders and deliveries. Scan and shop. Also find nearby service options and store details - including popular times to shop.

And of course find all the best deals right here:

- Best Buy Drops™
- Top Deals
- Deal of the Day
- Deals just for you
- Open Box steals and more!

Ratings and reviews

App is rough, pretty difficult to navigate. And trying to pay my credit card bill through the app is a major pain every single time. Tells me my user and password are wrong (which I know they aren't) then when I try to change it, the app errors out, then tells me I have to call CS. Then I have to enter all of my info on the phone, finally get ahold of somebody, then they ask for all the same info again, some of it 2/3 times. Then seem clueless as to why I'm calling. Super frustrating.

Can't access statements. It's basically a mess... Terrible to navigate. You can't download statements because the app formats are actually for laptops and PCs. Why do you have that in the app? Changing the settings to paper statements, paperless is useless. Navigating between Best Buy /Citi Card has been notoriously bad for many years. I finally gave up after several years, left, but came back wanting to get a TV... it's still bad.

Used to work great. Now, every time I open it, I'm greeted with "We're sorry, something went wrong. We're having trouble with the connection." The app is then unusable. This happens on both WiFi and cellular data, and clearing cache or clearing data and logging back in have no effect. 👎 It's an app problem specifically because the site works fine in both Chrome and Firefox. Maybe that's the goal? To push people off the app?

What's new

When you're a member, we know what you like. Get personalized deals based on what you shop for, only for My Best Buy Total™ and My Best Buy Plus™ Members in the app.

Best Buy Drops™ is still it. Switch notifications ON and never miss a limited release or chance for serious savings.

Step inside, skip the line, and easily scan most items with self checkout.