
Jesse Mitchell
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Update: 6/9/22. App still will not load, 9 months after original review. --- Over the past few months, the app has become increasingly buggy. Now, the app has stopped working entirely. It won't load despite two re-installs and after sending a few error reports over the course of a week. If Best Buy wants to compete with Amazon, they need to do much better.
128 people found this review helpful

Casey Smith
This app worked perfectly fine for a good while. However, after a recent update, it asks me for my location every. Single. Time. I open the app. In addition, half the time I open the app now it bugs out, says it ran into an error, and I have to manually kill it and open it back up. Asking for my location needs to be a one time thing or have a toggle.
137 people found this review helpful

S Jackson
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Going to have to delete it. It wants to use the app for everything. Get an email? Defaults to app. Can't remember my husband's password & when I use my phone's browser it keeps opening the app. The problem? I'm signed into browser, not signed into app. Can't proceed. Updates sign you out & if you're like us & don't use often you don't remember the complicated password u chose. The browser lets you save it so no issue there. What happened to the pop-up ASKING if you want to use the app??????!
129 people found this review helpful
Hi S Jackson,
We appreciate your feedback. I want to answer your questions and concerns. However, we’re limited to 350-Character Responses. To get around that, I would like to invite you to email ReviewSupport@bestbuy.com so we can gather more details and provide you with some answers. We look forward to hearing from you.
-Bob
Best Buy Support