Best Buy

- September 22, 2016

Everyone

Shopping

( 123,330)

Description

The Best Buy Android app lets you quickly and easily shop for thousands of high quality electronics and accessories, and get those products shipped promptly to your home or to a store near you for convenient pick-up. Locate any of our 1,400+ stores using the app. When in a store, use your phone’s camera to scan bar codes to get more info about products. It’s easy to use the app to check order status and view past purchases, create a wish list or wedding registry, and stay up on the weekly and daily deals on a wide variety of electronics and accessories. Looking to upgrade or trade in older electronics? Find trade-in values for your old electronics using the app!

Reviews

4.3

123,330 total

5 69,424

4 33,761

3 9,136

2 3,547

1 7,400

A Google User

Latest version seems to have fixed things **latest update** I'm not going to hold my breath, but the app update that just happened (9/22) seems to have fixed the issues. Raising the stars to 4......for now. **end of update ****update** app updated today, and worse than ever. **end of update** The app, at this point, it's worthless. Can't log into my account through it, can't view weekly ad. This app has gone from bad, to useful and then right back to garbage.

Sean McMillan

app useless for shopping When I try to use this app, its most core shopping functions -- browsing products, search, etc. -- are always broken. I get no results whatsoever, as if Best Buy's store is completely empty. It's frustrating for sure, because I otherwise do like shopping at their stores. BB's competitors' apps work just fine; and as a result I find myself increasingly making purchases elsewhere.

Noel Sawyer

Still broken after update. Nothing loads on home screen. Plus it keeps showing "We couldn't find any matches for " for every category and every item. I have had this app for years and not once has it worked correctly. Finally uninstall it. Good bye.

J Wheeler

Very buggy app Not sure BBY QA and UAT process is working, as each app update breaks some feature in the BBY application. Here are the current features not working: search bar and product category search return "the red warning item or category cannot be found" which is not true as the Web version works fine. They worked before the update. Either the app is using a different set of APIs or a backend issue. The bigger issue is the lack of quality control...

Byron Ross

Makes things easier! Use this app at home to look things up. And then go to the store and find something that doesn't have a price tag and use the scan feature find a price and the reviews. Love the app!

Antoine M.

Buggy Best Buy Each time I select a item I would like to view it says, "we couldn't find any matches for your selected category." That's for every item I try to view.. Fix the problem!

User reviews

A Google User September 22, 2016

Sean McMillan September 24, 2016

Noel Sawyer September 23, 2016

J Wheeler September 23, 2016

Byron Ross September 24, 2016

Antoine M. September 25, 2016

Buggy Best Buy Each time I select a item I would like to view it says, "we couldn't find any matches for your selected category." That's for every item I try to view.. Fix the problem!

September 22, 2016

Best Buy worst experience,a checkout employ is using my e-mail or something beacuse my best buy e mails are coming under his name..best buy if you dont fix this with due respect,i must have to see you in court.is serious,not a joke

Steven Ritley September 23, 2016

It's best buy Not the best and can be confusing at times but it gets the job done. Easy and quick to view and see products. Only confusing part is the account features.

Jeffrey Chanthala September 25, 2016

Still broken The app hasn't worked for months. Upon opening, I get a "cannot connect to service, please reload" message. I can't view any products through any method (text search, camera, even browsing the catalogue, etc). Can't view my profile, keeps looping me back to the login screen. What used to be a great app that helped my shopping experience is now LITERALLY utterly useless.

Alonzo Mitchell September 25, 2016

(Insignia), Quality 2nd to none Being a penny pincher I tend to look for store brand products Wherever I Go. Amazingly, insignia products stack up so well against the name brand manufactured products at every turn. I've been buying insignia Electronics for about 6 years now and if I'm not mistaken I'm still using each and every one of those products, perfect working condition. Had to use the desktop site to complete my order due to the app freezing up repeatedly at check-out but I'm confident this will be addressed.

Andrea Fonacier September 22, 2016

Error Notifications Will not load anything, just gives an error message every time, even after latest update.

Eric Kev September 24, 2016

Crashes on start up Worst app ever it never works correctly. It has always had issues.

Barbara Gray September 22, 2016

Doesn't work anymore Still doesn't work on this new update. Can't find anything. Even just searching TV comes up with zero results.

dave w September 22, 2016

Please fix (update 9/22/2016) For whatever reason, the app no longer loads. Anything. Goto search something and the app says it can't find any results. Open the app and I stare at a blank screen with the blue header with the header buttons showing up but with them not taking me anywhere. Please fix. (update 9/22/2016) app still doesn't work after this most recent update. So this update did nothing.

kyle anderson September 23, 2016

Can't view order status, keeps telling you to log in. Some other issues, difficulty placing orders

Lizette Rodriguez September 24, 2016

Awesome Makes it easy to find things and great info :) it's gotten even better I always love this store

Garret Albertson September 23, 2016

Doesn't load anything Tried to open the app and nothing loads anymore. Can't view the ad, can't view any items, can't view my account. This app is effectively garbage. 1 stars.

Paul T September 23, 2016

Simple well worth it app Really a great app if your trying to watch for sales and comparing products

Mike Lanahan September 23, 2016

Doesn't work Can't reach server, been like this for weeks

Scott Long September 23, 2016

Useless nonfunctional app The app is down more than it is available. It had not worked for 6 months on my nexus 7 or my Dell 7840. It stopped working on my turbo 2 over 2 weeks ago and still is not working. When it does open, the weekly ad usually has problems and the search function returns bizarre, unrelated results.

JezterApoc September 24, 2016

Currently doesnt work Will not load any product, whether searching or looking at a categories it says "no results found"

A Google User September 24, 2016

App no longer works. Keeps crashing at launch.

Jay Kay September 24, 2016

Doesn't work I get a "Service is not responding" error message every time I launch the app. Every. Single. Time.

William Sinclair September 25, 2016

Doesnt work App does not work at all...useless

galen johnson September 22, 2016

Great app! Great app works well for me updates were nice also thanks so mooch!.

Steven Woodstock September 25, 2016

Never Loads "Service unavailable" now its just a useless apl that takes up space on my phone

Michael Mudrick September 24, 2016

Doesn't work on my note 4 Used to work ok but no longer

angelpdx September 23, 2016

Simple, easy I ordered a phone on the website and it down right as I was ordering but with the app I feel alot safer. Thanks

Pete Malony September 24, 2016

Search by store is broken When I search products by store I'm told nothing is available.

Benjamin Smith September 23, 2016

Nice App Works well, makes browsing easy

shameless716 September 24, 2016

Of no use Just installed to access account for a one stop for shopping and making credit card payments however, when you click Manage credit card account nothing comes up!

Christopher Holt September 24, 2016

Bestbuy app This app gives me the opportunity to easily shop and pay my bill without being harassed by adds that I don't want to see.

Michael Lopez September 23, 2016

Simple and easy to look up items. Just type in what you are looking to buy and if they have, it will show you. Browsing history helps out a lot.

Danny Murillo September 22, 2016

Fix it App never loads properly its rare that it works

Jim Raulerson September 24, 2016

A definite improvement over previous versions Works like a charm! Far better functionality since the last major update back in January.

Joe Lanzafame September 25, 2016

Good app Needs some attention on rewards detail but great overall interface. Better than using full site on mobile device.

Quincy J September 22, 2016

Nice app Love the deal of the day

Kevin Lujan September 24, 2016

Great App This app is great! It allows me to spend all my money without going to the actual store.

Charles Samuels September 23, 2016

Very Good App I use the app to shop and compare items in Best Buy's catalog. It's easy, fast, and accurate. I like the app.

John Rauber September 24, 2016

Will not work anymore Last update now will not work on note 4 Verizon loved it b4 that

What's New

- Bug fixes and stability improvements.

Additional information

Updated

September 22, 2016

Size

33M

Installs

5,000,000 - 10,000,000

Current Version

9.16.1

Requires Android

4.0 and up

Content Rating

Everyone

Learn more

Interactive Elements

Shares Location, Digital Purchases

Permissions

Report

Flag as inappropriate

Offered By

Best Buy, Inc.

Developer

Visit website Email bestbuymobileapps@bestbuy.com Privacy Policy

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