You should be able to put open box items in your cart on this app. The way it's set up now it will send you straight to internet store and when you search other things after putting the open box in your car it goes back to the app. Which is dumb because you lose your item in cart.
Not one version/update of this app has ever worked right since I first tried it long ago. Slow, buggy, crashes, errors all result in a complete waste of time, forcing me to give up time and again and resort to the mobile site on Chrome, which at least somewhat works. All my other apps work great, so it's not my phone. Best Buy is a fine store, but this app is worthless.
Love looking things up on app & getting prices. Only ? I've got is when I signed up it asked for a recovery cell # which I entered then the page went to the store page. Next thing I know I get a text with a recovery verification code but no way to use use it. Theres no link so what am I supposed to do with the text? Do I save & write down this # for future use or do I delete it? Any suggestions?
It's now a functional app. Navigation and scrolling, once a big headache, is now reliable. You can concentrate on your searches instead of freezes and crashes. I'm a Best Buy member, glad this app is working.
App won't let me sign in and doesn't let me send feed back through the app as well as anything. I can only browse cuz any other thing just stays blank.
Does not load to the main page if you're behind a VPN. As a result, I can't use the app unless I have access to phone data. The website works fine with the same connection, so I don't know why the app has problems. I've tweeted the Best Buy social media account and emailed the app support address listed with Google Play but I've yet to hear back. Until this gets fixed, I'll continue visiting the website or just opening the Amazon app to get what I need. Love Best Buy either way as they are excellent at getting my preorders to me on release day EVERY TIME unlike Amazon who tends to oversell and cancel orders or just ship way too late to make it on time.
Member Offers: Download the Best Buy mobile app and redeem your offers anywhere – in store, at home or on the go.
Bug fixes and other improvements.
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