bigbasket & bbnow: Grocery App

919K reviews
Content rating
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About this app

bigbasket: A TATA Enterprise

Introducing bbnow: Get your groceries delivered in 15 to 30 minutes. Choose from 5000+ grocery essentials. Available only in select cities.

bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!

Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.

Shop from a vast range of 40,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.


What to expect from us?

* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 40,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!

* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.

* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.

* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.

* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.

* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.

At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at For any inputs on our service we are at, or 18601231000.
Updated on
May 15, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

909K reviews
Debashish Rakshit
May 29, 2023
I started my online grocery shopping journey through this application, but with time, this app has been unable to match with performance of other competitors. In terms of overall experience, I now prefer Grofers/Blinkit over Bigbasket. One thing that irritates me is every time I order, they *modify* my order and make some changes in terms of weight and price. One good thing was that they rarely miss the delivery slot and accurate with delivery timing, but now this is also doubtful.
36 people found this review helpful
Did you find this helpful?
May 29, 2023
Hi Debashish, your experience is of prime importance. Rest assured, our team will have this checked and address you accordingly. Kindly share your registered contact details with us at and spare us some time. we will have this sorted for you.
Abhishek Ranjan
May 30, 2023
Pathetic service, even in a metropolitan city (gurgaon). The orders are never on time. The delivery executives cancel the order by themselves if they feel they aren't going to be able to deliver it on time. They have a chargeable customer support number, when you call them they keep you on a long hold and then give rubbish reasons as to why the order was cancelled.
1 person found this review helpful
Did you find this helpful?
May 30, 2023
We apologize for the disappointment. Please share the contact details with us at We will get in touch with you and do the needful. Thank you.
Eesha Walia
June 1, 2023
Very bad service. I ordered from this app but they were unable to deliver order but it showed me that the order is delivered. When I talked to the customer care they replied that they can't do anything for the same and that the order can't be delivered now. I was having an important gathering at my house but this caused me to cancel it because the order wasn't delivered on time. It was my first time ordering from this app and was a very bad experience. I would recommend to not order from here.
Did you find this helpful?
June 1, 2023
Hi Eesha, This is very concerning to hear. Please allow us an opportunity to address your concern and update you with an action. Kindly share the order/registered details at so that we may address the issue on priority.

What's new

• Bug fixes and improvements.