2.5
1.07K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The official BIGGBY® COFFEE app is your one stop shop for all things BIGGBY®! Sign up to unlock rewards and find a BIGGBY® near you. Manage your cards and account settings and set your store and drink favorites to make online ordering a breeze!

Loyalty & Rewards
Order online or scan your app in-store to start collecting rewards!
Buy 12 full-priced drinks, and the 13th drink will ring up free!*
Buy 9 pounds of coffee, and the 10th pound will ring up free!*
*Discounted items do not qualify for rewards.

Card Management
Create an account and add your physical BIGGBY® cards for easier management. You can also add funds to your account for easier ordering!
Updated on
Nov 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.4
1.05K reviews
Kellie Ely
November 4, 2025
The new update to the app has made ordering what should be a simple drink so unbelievably complicated!!! I will literally never be using the app to order a drink ever again as long as I live. Why do you have to scroll through hot drinks, iced drinks, and frozen drinks? That is literally so annoying and I wish there was just an option on the one drink to choose hot, iced, or frozen, how it used to be.
9 people found this review helpful
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Michelle Shepardson
February 8, 2026
Every time I order a drink through the app that has sugar-free sauce it is made with regular sauce. Workers say that they can't see on their end that it says sugar-free, so I should write a note in the app. There is no note section for me to write a note to them telling them I want sugar-free. This app needs fixed or workers need education on the output format. It's a waste of money, time, and product. Also, I'm annoyed that I can't get what I want because the app has a glitch.
2 people found this review helpful
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Nicole W
September 20, 2025
Since the update, they took away the "secret" menu and only have 36 latte options. I have tried to save my favorite drinks under the favorite section and they won't stay. There should be a comment section so you can specify if you want the coffee sauce as a garnish or in the drink. I absolutely hate the new version of this app. it needs to go back or have some serious adjustments. Some of the customization options don't even make sense. The baristas also hate it.
10 people found this review helpful
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Biggby Coffee
September 24, 2025
Hey Nicole W, thanks for your feedback. We are working on a menu update that will allow you to further customize your items as we definitely want you to be able to order your favs! If you're still having issues adding drinks as favorites please send a message to our support team at feedback@biggby.com as we'd love to investigate this further!

What’s new

Bug fixes and minor improvements