
Justin Barber
Good app that is well designed, easy to use, and functional. I took two stars away because to show you the outdoor air quality (as reported by internet third-parties), you need to first log in, which isn't really needed, and then you need to give the app your precise (exact) location. Allowing it your approximate location (which is about a 1.5 mile radius) is easily good enough for your local air quality, but instead they want to know who you are and exactly where you live, which is unnecessary.
10 people found this review helpful

Ken
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The app used to work and is as updated as it can be. It suddenly won't connect to my air purifier so it won't take any readings, and then all the links from the app say something won't wrong or simply won't respond (it won't change the temperature scale of C/F). This of course also means that contacting support easily is unfortunately not possible. Edit: Emailed them twice at the suggested email and it's been over a month, so still not great.
Blueair AB
October 13, 2025
Thank you for updating your review. We’re sorry for the delay in getting back to you and appreciate your patience. Our team has located your email and will be following up directly to help resolve the connection issue you mentioned. We value the chance to make this right and ensure your Blueair experience runs smoothly.

Ryan Rivera
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Cannot control any of my 3 units from the app. Air quality information doesn't update to the app. And I have no idea when I am supposed to change my filters because this information doesn't seem correct in the app either. The only thing the app does correctly is show me that I have 3 air purifiers. I cannot get any info or control them through the app though. Edit- All problems have been fixed. App working great!
10 people found this review helpful
Blueair AB
September 22, 2025
Thank you for updating your rating and sharing that everything is now working great! We’re glad to hear the improvements made a difference. If you ever need additional support or have questions in the future, please reach out to us at app@blueair.com and mention your review so we can assist you directly.