
Graeme Payne
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Based only on the usual factors, and the fact that the app "remembers" my previous order, this would be a solid 5-star review. But I minus TWO stars, because the second time I used the app, I discovered SAVED my PAYMENT CARD information. To me, that is completely unacceptable! Yes, they have an option to add a PIN, which I could do. But, since most PINs are fairly short and are only digits, they are known to be easily cracked. I don't want $ card info saved, I want to delete it.
105 people found this review helpful

Angelina Kelley
Wouldn't work. When trying to checkout it kept telling me that items where not available. No option to delete particular items so I had to clear my entire cart to try again. Super inconvenient because I had to type instructions 3 different times just to figure out the thing wouldn't work. Tried adding single items to see what was not available. No luck. Called the store and they had the items. Ordered over the phone and picked everything up in 20 minutes. Not worth the time I wasted to download.
38 people found this review helpful
Bob Evans Restaurants, LLC
September 23, 2020
As a loyal guest, we think you'll find a lot of value in the app with the personalized offers you can receive and save your favorite orders. We'd love to help you work through the issues you encountered if you want to call us at 866-616-6464.

Devon Sobut
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First time and last time. I had an offer when I downloaded and used the app. When trying to place my order, I get an error that something went wrong and they didn't have an item in my cart. There is no message about what they were out of, no option to fix. Either clear cart or go back, but because I don't know what's out, I can't fix my order. After 15 min. I gave up and shopped elsewhere. The free pie offer wasn't worth the hassle.
34 people found this review helpful
Bob Evans Restaurants, LLC
September 21, 2020
We've looked in your complaint, and believe this is an isolated issue. We'd welcome you to try to place another order and redeem your offer, and appreciate you taking the time to share your feedback.