Brastel Remit - Send Money

3.3
1.27K reviews
100K+
Downloads
Content rating
Everyone
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About this app

- Deposit the money at a post office or at a Japan Post Bank ATM at FamilyMart
- The amount will show up on your balance
- Select the recipient, enter the amount and send
- Done! The remittance will be processed immediately!

Features:
- Sign up (register)
- Send money from Japan to other countries
- Check your balance
- Check your transaction history
- Add and edit recipients
- Get instructions on how to make deposits at Japan Post Bank ATMs, counter and internet banking
- Do everything in your language: Japanese, English, Chinese, Spanish, Portuguese, Bahasa Indonesia, Nepali, Russian, Tagalog, Thai, Vietnamese, Turkish, Khmer.

IMPORTANT: This app can ONLY be used in Japan. It's NOT possible to send money from ANY OTHER country than JAPAN. If you have a Japan Post Bank account, send the funds directly from your account to your Brastel Remit App (from Japan Post Bank ATMs, counters or Internet Banking).
Updated on
Apr 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
1.24K reviews
Burkhanov Saidakhror
December 12, 2024
The worst money transfer service I have ever seen. Taking more than 2 weeks to unblock my transactions, though I provided all proofs about my money source details. They don't have a proper AML checking process, they keep asking new requests every time. Unprofessional, inefficient service. Very unsatisfied
Did you find this helpful?
Brastel Co., Ltd.
December 12, 2024
We apologize for the inconvenience. To comply with AML regulations, detailed verification, and additional documentation may be required to ensure transaction safety. We understand the frustration and are handling your problem right now. Thank you for your patience.
Dina Febria Rachmawati
September 5, 2025
What is going on? After the last 2 updates it's getting annoying. Why does it say "Please verify recipient" or "We're currently reviewing --" every single time???!!! I need to keep verifying and wait for it tobe verified Every.Single.Time!! It's annoying.
4 people found this review helpful
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Brastel Co., Ltd.
November 6, 2025
Dear Dina Febria Rachmawati ! We are really sorry to hear that. Please contact our customer service so we can support you. Phone number and email is: Toll-free: 0120-983-891 (4#) • From mobile phones: 050-6860-2804 Mon. - Fri: 09:30 to 18:30 / Sat.: 10:00 to 18:00 • Email: english@brastelremit.jp
Nirmal Tamang
February 20, 2023
Nightmare! Don't use it. Worst customer support. Your self claimed "foreigner support" is worst than nightmare. Worst support ever. And If you have audacity to send me yuchyo card, would you not rather look into how yuchyo app works ? Don't use it.
8 people found this review helpful
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Brastel Co., Ltd.
February 22, 2023
Dear Nirmal Tamang. We are really sorry to hear that. Please let us know if you still have any issue. Our customer service phone number and email is: Toll-free: 0120-983-893 • From mobile phones: 03-6869-4853 Mon. - Fri: 09:30 to 18:30 / Sat.: 10:00 to 18:00 • Email: english@brastelremit.jp

What’s new

- Minor updates and improvements