I am not able to upload photos anymore. I have deleted the app, restarted my phone, logged out and then back in. Everything I could think of and still unable to upload photos to attach. It's frustrating. If that could get fixed asap that would be brilliant. As far as the rest of the app it works good. Every few months have a few issues but gets resolved fairly quickly. Hoping this one does as well.
86 people found this review helpful
I'm not impressed that suddenly I can't use the snap and send. It was working fine until today. Some messages go right through, some like one I had sent yesterday morning showed up today. The video visits often freeze, or goes black on the prison side so my friend can't log in or most recently, video was just shut off after 7 minutes. I'm just wasting money.
48 people found this review helpful
With the latest update I am unable to view my photo history. I can no longer see what photos I have sent. When I click on the history button I am notified to allow storage access in the permissions setting for the app. There is no option in my settings for me to allow storage access. I have reset the app, all the permissions and deleted and re-downloaded the app multiple times. Nothing has worked and it's become frustrating.
61 people found this review helpful