
A Google user
In my experience, there is one pop-up ad when you first open the app, and within the articles themselves, there are ads scattered between paragraph making the reading experience slightly disruptive. The issue to me however, is how I'm paying for a newspaper service that crashes when I want to read the paper. After scrolling for some time, it crashes and I have to scroll to that article again. TL;DR: 1. Lots of ads but tolerable 2. App crashes often and is inconvenient
11 people found this review helpful

JS Ng
Using SPH issued tablet (samsung galaxy tab A, SM-T510) with latest app update, using reading downloaded "Print" version with internet connected. 1) keeps showing Error msg: "Something went wrong during the download. Please try again later". Actually the "print version" of paper is downloaded successfully. 2) app keeps crashing. Either Screen freeze, or blank page, or not loading content Please address these issues. Thank you.
9 people found this review helpful
SPH Media Limited
December 9, 2024
Hi JessieSoya Ng! Thank you for reaching out. We're currently investigating this issue. In the meantime, please reach out to us at stics@sph.com.sg for further assistance so we can assist you directly. - ST mobile team

Faith Toh
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Luckily, i subscribe to the app instead of browsing the free version on nlb app. It really makes reading easier, & smoother even on hp format. And the article is also more in-depth than the free articles easily accessible online. Would be nicer though if photos can be zoomed in for a clearer pic. And also, I've subscribed and logged in to the app. Doesn't make sense in a high-tech Sg, the app can't auto let me read the articles locked behind a paywall.
3 people found this review helpful
SPH Media Limited
May 26, 2026
Hi, thanks for raising these issues. We’re working on updates to enhance your reading experience. Please email stics@sph.com.sg or tap Menu > Helpdesk to auto-include device details. Our team will contact you once we receive your email. – ST Mobile Team