So many features don't work The GPS icon has yet to work, I'm constantly "loading", when reserving a car it will fail with a genetic error message and I can inner after restarting the app that the car has been taken by someone else. I enjoyed the ability to hop in and go once it worked, but the app needs serious attention.
Looks great - but that's not enough... I started using the car2go app 2 years ago and as each new update has dropped, the core functionality has fallen apart. Over the past 4 months I've booked cars and walked over to them only to find that they weren't there. I've called their support lines where I'm simply told the car isn't where it is shown on the map and that they could book me a different car. Seeing as how the primary function of the app is unreliable, I'm giving this app a 1/5 - I find myself moving toward evo time and time again.
Never works I've tried using this myself, as well as been with a friend who tried using it too. 7/10 times, the car never unlocks. Reserved the car in the app, and then once we got to the car it doesn't show it as reserved. Tried clicking start rental in the app, app says the car unlocked, car disagrees. Took a Lyft instead.
Started out as a valuable resource, but has evolved in to nothing more than a waste of time. Drivers often park the vehicles in their building parking garages where they are inaccessible or you have phantom vehicles where you walk to the location and there's nothing there. Several times you walk to a vehicle and can't get it to open, and then can't access a nearby vehicle because it won't cancel your previous rental. Customer service can't do much but apologize and offer you free minutes. I've had phones, shoes and more ruined because I've been cause out in the rain and they don't seem bothered to enforce their own rules or get their system to run properly. If you have ZipCar in your are, definitely recommend them over Car2Go. Even if you have a smaller selection of vehicles, service is much more responsive and appreciative.
Just joined and downloaded the app. It can't find any cars at all in NYC. Maybe they are all in use? None available at 10am on a Wednesday?? Called customer service and they suggested it downloaded incorrectly from the Play Store and must be corrupted (lol). So I uninstalled and reinstalled as requested. Tried before logging in (as they said it wouldn't matter) and nothing. Logged in again and nothing. Verified the the Nexus 6P was compatible. Yep. Good thing I got free registration, but it looks like I am back to reliable ol' zipcar. Maybe I will try it again in a few weeks when I have forgotten how I wasted an hour of my life.
Bugs ruin great service. The concept and pricing of car2go make it a worthwhile option for commuting. However, the app is buggy. I can't even view previous trips without the app refreshing indefinitely. Furthermore the communication between car and phone can cause issues. I was locked out of a car in the pouring rain. When I tried to start the trip again, it said it was in use. I had to walk another two blocks to open the next available car. (Though 2 blocks shows the size of this fleet)
- What’s new? Our app put on some definition for the summer… not muscle definition - trip definition! Now you can see the license plate of what cars you’ve driven, the vehicle type, and driving/parking price.
- While we know this app is the first one you update (right?), just to be safe, you can turn on auto-update so you never miss a new feature (and get rid of bugs).
Search cars of AnytimeCar, Delimobil.ru, YOUDRIVE.today and CAR5 on single map
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