Bad app. Needs improvement Many times, the cars wont show up on the map. The app will also log you out after a very short time, and you will need to re enter username and password since you cannot save them.
If the car breaks down it is your fault. I took a car2go for the first time the other night, I placed the car on hold mid way through my trip. When I returned the car would not start. I contacted car2go where I was informed there was an issue and the car was disabled. I was unable to move the car and the car remained there for 3 days. The car was ticketed. I was charged for all the tickets for the disabled car and I had to take an evo home. I have called car2go 4 times, being told each time someone would call me back. No one has called me back.
Cant even drive Impossible to upload license info, why cant u put in ur license number instead of taking a pic? My phone browser wont upload what i snap, and if i request the desktop version its too blurry. U need to let us snap a better picture through the app or simply input license number. Ive been trying to scan my license for an hour this is so stupid
People are hiding the cars The mobile app ia a pain in the ass.It only works somtimes, other times it doesn't. You would think a company doing so well could make a mobile app that actually works. Their radar and directions are way off. You can wander around and still never find your car. Also if in a parking garage forget about finding it. It useless in a garage. People are using back Lane ways and underground parking to hide the cars.. Your radar directions are always confusing You need a better way for customers to find the cars.
Car not in marked location 3x in the month I have had this app I could not find the car. Twice the car was in a parkade but the description on the app did not do say that and did not give directions to the entrance of the parkade. Also very hard to find parking spots dt Vancouver
Cant find home zones I am always in the home zone yet can rarely park. Ends up racking up my time because of this
- Redesigned my trips screen for a better trip overview.
- UX / UI improvements
It’s not a taxi. It’s an Uber. Just tap for a fast, reliable ride in minutes.
GO around town,faster than a bus and cheaper than a taxi.No cash, just Click&GO!