Decent app... When it works. But some choices are terrible. --> Please fwd to development team... RADAR: The 'radar' UI should be totally reworked. It's not intuitive, awkward, and results in only frustration. PHANTOM CARS: if a car is parked in a non-standard location, it should have a distinct icon. Chasing a phantom cars will slowly kill off your users via spontaneous combustion, until u have none. NFC: use to unlock car to skip pin on lcd screen. REMINDER: pop up msg with sound+vibe 5/10 minutes before reservation expires. Please +Thanks!
Looks nice but the BlackBerry 10 version is more accurate. I reserved a phantom car in East Vancouver with the Android app. It was not there! Restarting the app showed the same location for the car. I ran up and down streets looking in driveways for the phantom car.
i reside in USA. i came to italy and i took interest in this service. i created a profile and i had my drivers license checked. with an active profile i then went to pick a car up. it did not work. no message whatsoever. i then called the customer service in Italy and talked to Fiorella. She was great. But she told me that the service in Usa and Italy is completely separated and no service is possible for me. therfore the app fails completely to warn the user that under these circumstances the srvice is not available. to make the service work i would now have to register in italy and ask to cancel the american profile (because of the uniqueness of the cell phone number). that of course means i will not use it.
Car2go is terrible. Save yourself a major headache and rent elsewhere. If anything happens to your car EVEN WHILE PARKED you are locked out of your account and are left stranded without a vehicle without a care from customer service.
This was my first and last rental of a Car2Go. Last week I rented a car in Washington, DC to get from a Georgetown to my hotel. It was a nightmare because I could not park that car almost anywhere in DC. My rental was about 74 min, and I spent 47 min on the phone with customer support. They were completely useless and offered no help at all. After spending almost an hour and a half in traffic I just returned the car to exactly the same spot where I took it. They told me that they are going to escalate my complain and I would not get charged for that time, but it was all lie. I was charged for the entire time and offered no refund at all. By the way, I took Lyft after I dropped the Car2Go, and I was only $8 to get to my hotel. Don't use Car2Go in a big city! They have no designated parking for their cars, and in DC, all areas in 5 mile radius have time restrictions and you cannot park Car2Go cars there. This service is just awful. DO NOT USE IT!
Absolutely love Car2Go. The app makes use very easy to use.
- We’ve made new fixes and adjustments, but they’re all for small background stuff that is too numerous to list here.
Ride with Uber for fast, reliable rides that are affordable and available 24/7.
GO around town,faster than a bus and cheaper than a taxi.No cash, just Click&GO!