The app shuts down unexpectedly constantly all day every day. I like that it has my Rx card on it but I can barely use it and I could never sign up for the mail order service bc it kicks me out, I had to go to the site and fill out the form and mail it in. I have cleared cache and reinstalled. Please fix.
Idea is great, execution on this and their mobile app on Androids is just terrible. It needs significant work. Organization of the home page of the app is confusing as ever and not intuitive. Buttons and drop-downs don't work; I feel like I'm in a QA or test version. How was this released to production? Their Technology team needs to investigate.
Completely broken. Downloaded the app because the website touted the convenience. Ha! App was barely responsive when trying to sign in. When finally logged in, nothing worked. I could scroll the main page but none of the buttons or icons either. Extremely ironically, I clicked on the FAQs link, it comes up but can't scroll or actually click on any of the questions to get responses. I'll wait a few days for an update to fix it. If nothing, I'll be uninstalling.
I would love to use this app, but the vast majority of the icons on my screen don't respond at all when I tap them. I have installed and uninstalled several times, but to no avail. I have now uninstalled the app for the foreseeable future, as it was simply unusable. Many thanks for all of your work on this app; I really do appreciate it. That being said, I have no idea why the icons were unresponsive to touch. I have almost never had an app respond in this way.
I downloaded the app so I could have the convenience of having my RX card on my phone. However when I got to the pharmacy and loaded the app, it wouldn't let me sign in, app kept crashing. I uninstalled and reinstalled. It finally let me sign in. I tapped "view ID card" and the card popped up in the screen with no information. Tried clicking on ither tabs and the app crashed again. I had to log on to the actual website and load the card from there. I will be uninstalling this app. No use having it; taking up storage space, when it can't even be used. Good idea for an app, but CVS shouldn't have launched it, if it can't even be used.
It works, but...it's not very intuitive. Instead of hiding retail RXs behind "View Financial Summary," why not put them under "View Recent Orders" and have a filter option? It took some digging to find those RXs, & it should be more obvious.
Our team has been hard at work to make the app better and easier to use. This release includes minor enhancements for a smoother experience.
The Delta Dental app provides access to dentist search and benefits info.