Cargus Mobile

Cargus SRL

About this app

Delivery inspired by you: Discover Cargus Mobile!
Innovation and your user experience are our main priorities, which is why we present the Cargus Mobile app. Specially designed to provide you with a smooth and efficient shipping experience, this app allows you to manage your deliveries directly from your mobile device, with a high degree of convenience and flexibility. Thanks to the implementation of advanced technology, the app streamlines the shipping process: send parcels quickly and effortlessly, without worrying about weight. Choose from four types of standardized packaging, and if your product fits, we take care of the delivery! Features designed for you:
• Creating and paying the AWB for your shipments.
• Card payment for shipments and receipts.
• Viewing your payment history.
• Access to the Cargus Community.
• Easy redirection to Ship&Go.
• Using the QR code for quick pickups.
• Returning the cash on delivery amount directly to your bank account. Total control over your deliveries: The Cargus Mobile app gives you the freedom to track your parcels and manage deliveries, all from one place. Locate the nearest Cargus Ship & Go point to drop off or collect parcels, directly from your smartphone. Customize how and where you prefer to receive parcels, tailoring the experience to your needs. Features available for an unforgettable experience:
• Finding and tracking your deliveries in transit.
• Updating the location or delivery date.
• Notifications to always be informed about the status of your parcel.
• Identifying a Cargus Ship & Go point nearby.
• Redirecting to the nearest Ship & Go point.
• Quick access to the Cargus Contact Center for any questions.
• Instant live chat with a support team member.
• Searching the shipment list by tracking number.
• Quick view for immediate access.
• Secure account registration for more convenient tracking.
• Customizing notifications to choose your preferred way of being informed.
• Evaluating the courier to continuously improve our services.
• Choosing personalized delivery options for each parcel. Experience the freedom and convenience of deliveries with the Cargus Mobile app! Have questions or suggestions? You can contact us anytime at [e-mail].

Ratings and reviews

not helping at all. live chat is only with a robot and you cannot write anything other than yes/no and they finish the chat when they want. Furthermore, they do not have an email nor the call center where you can talk to an agent, they transfer you to a nonsense app. For my package I am waiting 23 days and every day they write 2-3 days more, plus in the app they put that it's "delivered", eventhough it is not. So, the summary is, your service is a big 0.

The app literally STOPS working when an update is pending. Crazy for something which is supposed to keep you up to date with your shipments!! My store updates are set to auto, but it doesn't make any difference. And unless you update the app, you can't even open it... let's say you must give a code to the delivery guy and you can NOT do that, because the app asks for the update! Such a useless app, horrible for what its goal is.

Most Buggy app. App crashes every time, email is not working, although I used it in the past. Cargus, DON'T BE CHEAP, at least invest properly . It's bad enough you're horrible at all delivery aspects , You LACK customer service . Ridiculous mode of opening a locker. If I'm not around, how can I arrange someone else to pickup my parcel?

What’s new

Enjoy the new seamless experience and spread the news:
• Performance optimizations for a smoother interaction
• Bug fixes