
Mary Adebisi
You people need to fix this app, it used to be ok until your recent change this year. I added stuff in the cart, i can see it saying 30 items in cart but when i open the cart, it says nothing in your cart, no way to order online and i definitely prefer online to walk-in. This is just one of the issues with recent 2024 updates and it's really frustrating. The app experience has turned to a dilemma.
22 people found this review helpful

A Google user
They have good products and sales on the app but it'll drive you crazy by the time you get to check out, as it'll be slow at times and might show different items at each time and won't hold the items in cart for a long period in a day. If you are busy and didn't finish the shopping online, when you get back to get it done your cart will be empty. :(
2 people found this review helpful

Bethany M. Korp
Besides the problem that everyone is having with paying with card/rewards (call support--they can see your cart and process it), most of the time that I try to add/remove something, I get an "unexpected error occurred with this product" message. Also, often only part of the page loads and the rest is blank. It's also really hard to find *all* the clothes on a given category even when it's working. In short, the app was mediocre to start with and the bugs have made it unusable.
13 people found this review helpful
Carter's Inc
January 12, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at Appsupport@carters.com. Thank you.