AKD TradePro

CATALYST IT Solutions

About this app

AKD TradePro is a mobile trading application providing Stock Rates of the stock registered in the Pakistan Stock Exchange (PSX), with order placement and trade summary features.

Ratings and reviews

Almost 3 weeks have passed from my documents submission through this app, and my account still hasn't been opened yet. Initially no one was picking up the phone on their helpline, after numerous attempts (which took 1 week itself), when I finally connected with someone, he directed me towards another number, now trying that number for 1 week now and still no one picks up the call. I have even emailed the issue, but no reply was received on that channel as well. Really pathetic customer service

Whenever I try to place a trade, I get a message saying “Update app from Play Store”, even though there is no update available on the Play Store. I have uninstalled and reinstalled the app many times, but the same message keeps appearing. Because of this issue, I am unable to place any trades. Please help me resolve this issue.

The helpline appears to serve no real purpose either the staff are unable to help or they are unwilling. I didn't receive any assistance for the issue I was facing despite making more than ten calls over the period of a month. While they repeatedly assured me over the phone that my issue would be resolved, no practical help was ever provided. They seem to be there only to receive calls, with no follow through or actual support. Unjustified "leading company" lebel.