
J “The_Nekrodahmus” Jimenez
if I could take stars from other reviews to give this app a negative amount of stars I would. it's bad, it's really, really bad. there's no auto pay, you can schedule payments in advance finally, and for the longest time you couldn't even make payments on the app, they removed rewards, and when you want to log in once a month hahahahah, no you need to 3 step verify your account because you suck and biometrics doesn't matter.
2 people found this review helpful
Hi, J "The_Nekrodahmus" Jimenez
Please call Customer Service to assist you on this specific inquiry. Thanks for choosing CFNA. - DC

B W
So if the app tells you that you're good to go and for some reason, the payment fails expect to get your credit marked, even if you talk to one of their people and they say it won't, it will still get marked, I don't see how this is accurate and fair as they like to say. The card is even paid off and they still marked my credit awesome. Thanks for ruining things for me when I'm trying to refinance my house.
1 person found this review helpful
Hi B W. Thank you for taking the time to provide feedback and letting us know of difficulties with our payment system and customer service. We apologize for any inconvenience you experienced and will work to address this with our team. If you would like to provide more feedback, please contact us at 800.321.3950 or CFNACustServ@CFNA.com.
- JH

Bmendonc
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Finally, I am able to run this app with developer mode running, though the menus are a mess to sort through (namely the different menu to redeem a reward vs see available rewards and the menu to see available deals) and sometimes just exit the app to a browser you then have to log into again. Unrelated to the app, the credit cards offered by this app have hidden fees and limited rewards. If you haven't already gotten the credit card, don't.
5 people found this review helpful
Hi Bmendonc. We're sorry to hear your experience regarding the mobile app and card features/services were not completely satisfactory. If you would like to share more information, please reach out to us at 800.321.3950 or CFNACustServ@CFNA.com.
- JH