It began really rocky a year ago... But the app has proven itself, as well as the company. I was unable to cash a check the first time I made an account. It didn't really bother me because I thought it was because of not having credit. Turns out they couldn't match my address to my name and refused to cash the check. I found this out through the fantastic customer service rep that was sweet and easy to talk to. The rest has been fantastic service, and I've since cashed about 6 checks with no issues. Thank you for creating this app. 😃
Easy to use I really like this app. The "auto" picture taking function didn't work at all for me, hence the loss of a star in rating. It's awesome otherwise. I can deal with the five dollar fee to get my check loaded to a card - almost immediately. I prefer that to a ten day wait for free lol.
Mobile Check Cashing I have used this app before but with the new app amd upgrade I encountered issues with receiving an email to reset my password. But I was able to call the number provided and have my account reset. (Customer Service Experience👍👍) After having my check reveiwed, I was able to void my check and my account funded.... very convenient... overall SATISFIED!!
Problems I've had none. I've used the app four times to cash checks and had zero issues. It allowed me to connect my account with no hassle. It's very helpful since I've no car to get to a bank at the moment. The instructions are clear and the app is very clean in design. I'm not sure why others are having issues...I will continue to use the app as long as it exists! Their security people are so helpful!
This is the shittiest app I've ever used. I'm not sure what retard designed it, but that lame horse needs to be taken out behind the barn and shot. The camera will not focus, at all, it takes forever to process, and the fee is ridiculous for the poor quality of this service. And the customer service is just a joke. I now have a pay check with void written across the front of it, that this app won't cash.
Too blurry to cash checks This app would've been very useful had the check cashing feature wouldn't blur everything out. It focuses on my check takes a clear picture but as soon as I go back to take a picture of the back it shows a blurry pic of the previous front picture I've taken and then its all downhill from there. Its really frustrating.
Automatic image capture makes it easier to snap pictures of your check.
Resolve zoom issues on certain devices.