City of Mobile, AL 311

2.8
12 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Welcome to the City of Mobile’s 311 app!

Mobile 311 is dedicated to serving the citizens of Mobile by helping to solve problems, obtain information, and submit your request for service.

Mobile 311 is here to: electronically route service requests to the appropriate city government departments, provide a neutral forum for citizens to make suggestions about city services and departments, provide a way to track the progress of service request orders (SRO), answer questions citizens have concerning city organizations and services and assist citizens in obtaining city services in a fair and efficient manner.

Mobile 311 does not handle requests for service for agencies other than the City of Mobile (i.E. Mobile County, State of Alabama, Federal Government) or physically resolve a service request.

Mobile 311 is for non-emergency requests. If reporting a police, fire, medical, or another emergency, please call 911.
Updated on
Jun 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit

Ratings and reviews

2.8
12 reviews
lauralee mueller
June 3, 2024
App won't ever load. I just downloaded the app to report a really big pot hole that needs fixing but the app won't load at all. Horrible app.
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stella adams
May 20, 2024
App works really well when it's not crashing. However, it's crashed when trying to submit requests for a couple of weeks now.
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Elaine Galloway
January 31, 2024
Animal Control responded very quickly and captured the stray dog wandering around Doyle Park. Hopefully, this young dog will get medical attention as she has recently had a litter and has a limp and a few scars. I am so relieved that the dog has a chance for a good home. She has a sweet and trusting disposition in spite of her rough start. She will be fed and cared for while waiting for her new humans. Thank you, City of Mobile Animal Control for doing an excellent job! Well done!
1 person found this review helpful
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What's new

The initial release of Mobile 311, the official smartphone app for the City of Mobile, AL.