Recently the app is having slow response. Having active booking but didn't show, ended up I cancelled 3 bookings and got to wait 15mins to book again. Boarded the cab then pop-out cab is arriving soon. Not sure is app problem or mobile data issue. Overall still easy to use.
Promos (if any ever are given) are counted in on booking instead of on payment. So if the cab cancelled on you, the promo would be "used up". Making you double screwed. Go use grab or Uber. Much more competitive prices for both customer and drivers.
Because of the recent approved surge prices.. I will try my best not to use comfort taxi.. Or so called public taxis for the matter.. Good luck comfort.. Or rather.. Uncomfortable
Booking cab is efficient. Registering with Masterpass is the main problem, can't register.
Poorly made compared to uber n grab
Been using Uber, Grab and Comfort app, and comfort app is most easiest and friendly.
Enabling VISA to be accepted in MasterPass and some fixes
Ride with Uber for fast, reliable rides that are affordable and available 24/7.