CDG Zig

ComfortDelGro Corporation Limited

Contains ads

About this app

The ComfortDelGro Taxi Booking App has been given a new name - CDG Zig - and a brand new logo! It does not only retained features such as its ride hailing services and favourites that users are familiar with but it is also offering more dining and “dabao” options now. What’s more, electric vehicle (EV) owners can also locate the nearest available EV charger any time. New users can sign up with CDG Zig through Facebook or Google, and are automatically registered into the rewards programme.

Functionalities Available ​

Ride ​
- Current and advanced bookings for taxis and private hire vehicles​
- In-app push notification for all bookings​
- Fare estimation for your rides​
- In-App cashless for bookings and street hails ​
- Multiple pick-ups or drop-offs ​
- Share your ride info with family and friends​

Eat & Drink ​
- Explore dining options​
- Book reservations on the go​
- Order takeaways on the app​ ​

EV Charging ​
- Find the nearest available EV charger​
- Select your preferred EV charger and initiate the charging process from the app

Favourites ​
- Location: Preset and retrieve favourite locations for booking​
- Journey: Preset and retrieve your favourite journeys for booking ​

Rewards & Deals ​
- Earn points for every ride​
- Use promo codes to offset fares​
- Redeem deals​

History & eReceipt ​
- eReceipt is available after every completed ride​
- Past booking ride details for reference ​

Survey & Feedback ​
- Rate our driver​
- Share your experience ​
- Feedback via Cyndi (chatbot)​

News & Announcements ​

System Requirements ​

CDG Zig runs on Android 7.0 and above. Features of this application may vary according to different versions of operating system and the phone models. ​

Ratings and reviews

the previous app was better. the pop up will tell the wait time unlike this version. the ui interface was much cleaner and sensible to navigate. also previously it is smart enough to allow me to book a trip from the last place i took a taxi to. no such option even when i go to my history, i can only view and the app does not accept that as my current location. you copied the wrong version of the China Didi app. their first version was preferred by their users, this version was well disliked.

Not a bad app, not a good app. Functional much of the time, but often glitchy and with gaps, server errors and drops, lags and slow updating of taxi locations, and too frequently I'm not getting the calls/notification when my taxi arrives. Other issues with communicating with drivers via booking or the call function. My own evidence for the app's mediocrity is how often I have to call the Comfort phone line to sort things out.

Getting "oops! You're offline!" for the past week. Tried reaching out to customer service (no response) and uninstalling/re-installing the app. Nothing seems to work, so I guess leaving 1-star reviews are the new ways to request customer service. Edit: I was using a VPN on my phone that seemed to be the cause. App works okay when I turn it off.

What's new

Bug fixes and improvements