I've used this app twice at the same charging station. The first time I eventually got it to work and was able to connect my car. Last weekend I did not have the same luck and gave up. There were 2 charging stations but I couldn't indicate in which spot my car was parked. At one point I unlocked one of the charging stations so I moved my car but then couldn't get it to connect. I started over but eventually gave up. This was in downtown Venice, Florida.
3 people found this review helpful
Horrible user experience, app has microscopic font, can't find its own charging station when standing right in front of it. No easy way to enter your location, map is terrible. Looks like it was designed for desktop use? Takes 30 minutes to set up an account and then it doesn't work. Bad network, bad app, would not recommend.
8 people found this review helpful
User Beware App/Service requires a minimum balance at all times and it doesn't tell you that in the setup!!!!! I would be much happier if like EVgo the charge station's allowed for debit/credit card purchase at time of use. I was driving a rental and needed to charge the battery. Now I have to contact support to get money back because there was no indicator that a minimum balance was required for the app. I'm not happy.
2 people found this review helpful