UTS

Centre for Railway Information Systems

Contains ads

About this app

UTS on mobile app is an Indian Railways official android mobile ticketing app to book unreserved train tickets.

Who can use utsonmobile application?
The service is not available to a person under the age of Twelve or previously suspended or removed from the services by Indian Railway.

By accepting the Terms & Conditions or by otherwise using the Service or the website, it would be deemed that the concerned person is at least Twelve years of age and have not been previously suspended or removed from the Services by Indian Railway. The Person represents and warrants that he has the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. The person shall not impersonate any other person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any other person or entity.

Pre-requisites to avail the utsonmobile app service: 
Presently, utsonmobile app is available in Android, Windows & iOS versions. 
The Smartphone should have good GPRS connectivity. 
In order to avail paperless mode of tickets, the Smartphone should be GPS enabled.

Registration Process:
User Registration for availing the above services can be done through the utsonmobile app or the website (https://www.utsonmobile.indianrail.gov.in).
The passenger needs to provide information like Mobile Number, Name, Password, Gender, Date of Birth for the one time registration process.
The mobile application would send an OTP to the mobile number specified against the USER ID field to ensure the validity of the mobile number. After successful registration, an SMS will be sent informing the user about the successful registration. A zero-balance R-Wallet account would be activated.

Login Process:
After the registration, the passenger needs to enter the credentials in the login page for entering into the utsonmobile app.

Services offered by utsonmobile app:
1. Book Ticket:
Normal Booking(Journey and Return tickets)
Quick Booking (Journey and Return tickets) 
Platform Ticket 
Season Ticket 
QR Booking (Platform Tickets, Journey and Return Tickets)

2. Cancellation of Ticket :-
Paper Ticket with booking amount greater then cancellation charges can be cancelled using utsonmobile app before printing of ticket. Cancellation of Paperless Ticket is not allowed.

3. Booking History

4. R-Wallet:
R-Wallet Balance 
Recharge R-Wallet
History 
Surrender R-Wallet

5. Profile:
Change city 
Change Frequent travel Route 
Change Journey Details 
Change Password 
Change Handset Request 
Change Personal Details 
Sync Ticket

6. Show Booked Ticket:
Using 'show ticket' feature the ticket can be showed to the TTE(Travelling Ticket Examiner) or TC. Off-line mode is also available to show the paperless ticket if Internet connection not available in the mobile.

Note:-
Paperless ticket booking(Book and Travel) is not allowed inside train or within station premises to avoid ticket booking just by seeing TTE(Travelling Ticket Examiner) or TC.
For booking of paperless ticket user should be away from Station premises/Railway track.

For Paper Ticket(Book and Print) mode of booking, It is mandatory to take printout of the ticket from ATVM/CoTVM kiosks or General Booking counters at station before boarding the Train.

Ratings and reviews

Previously it worked fine. But nowadays everytime I want to book tickets, an error message says.."Your device GPS accuracy is 9 meter.Kindly stand 9 meter away from railway station/track". In reality, I am 4-5 km away from the station or railway track. However, I turn my location on-off, restart the app, logout and login..again and again. finally I can book the ticket after trying for 25-30 times, or even more. it has become a super-frustrating app now.

Good app to book local train tickets. The provision should be there to book from the station itself, should have no restrictions of distance. Good support, issues related to RWallet and tickets are resolved on the same day. There are days when it's difficult to book tickets due to network issues but it happened very few times. Local TrainsTicket discounts on RWALLET is another benefit. Save time and money. Very Satisfied. Hope they keep up the good work.

Very frustrating and impractical ticketing system. The Rail One app does not allow ticket booking near the station or even from nearby locations. In many cases, passengers are forced to go 500–700 meters away from the station just to book a ticket. This might sound fine on paper, but in reality, it is extremely inconvenient. Imagine a passenger who has already completed a long 12–15 hour journey and needs to catch a local train from the same station. Is it practical to expect them to walk away

What’s new

The UTSonMobile app will be permanently discontinued effective 1 March 2026. Users are advised to download the RailOne app from the Google Play Store:
https://play.google.com/store/apps/details?id=org.cris.aikyam&hl=en_IN