Umo Mobility

4.6
5.22K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Umo is your travel companion, an all-in-one transit app that lets riders at agencies that utilize Umo buy transit passes, get directions, use map navigation, find your bus schedules, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.

Download Umo and get started today!

* Simplified Home Screen – The App’s main screen (now accessible from the new ‘Home’ tab) simplifies rider navigation for quick, effortless access to all application features.

* Easier agency Location – We have replaced “metro areas” with a new agency selection experience to make it easier for riders to locate an agency near them that uses Umo. Agencies are now clearly listed and sorted by nearness to the rider, ensuring that riders select the correct, intended transit agency when they create an account and purchase fare products. Please note that not all transit agencies use Umo and only those that are available for selection in the App are supported at this time.

* Improved Payment Flexibility – Easily buy transit passes or add money to your wallet in the app. Enjoy the unified wallet, convenient payment methods and easy viewing of fare details across agencies. Riders can also now delete their payment method at any time under ‘View My Account’.

* Contactless Boarding – The updated version of the App now has quick access to the dynamic QR code used to board from the ‘Code’ tab as well as via ‘Show Code’ links strategically placed throughout the application for faster fare payment.

* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker or trip planning for those transit agencies that support this functionality.

* Trip Planning – Intuitive navigation for easy journey planning in the App.

* Enhanced Ride History – Riders now have access to more ride-history details, including month-by-month or an abbreviated history directly from the main menu for easy tracking and management.

* Accessibility – The updated Umo App is fully integrated with VoiceOver on iOS and TalkBack on Android devices, providing an accessible and seamless navigation experience for visually impaired riders.

* Localization – Umo supports English, Spanish and French languages. Simply adjust your Settings to your preferred language.
Updated on
Apr 1, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
5.18K reviews
Kelsey Spencer
June 16, 2026
Recently changed local passes to only be able to update one at a time, they're supposed to last for 24 hours but every time I activate one it has less, without ever scanning it on the bus. Impossible to provide feedback to the app itself, everything in their support pages says "contact your local transit agency". My issue is with the app policies, not my local transit! If you have a choice, do not use this app.
3 people found this review helpful
Did you find this helpful?
Delerrok
June 16, 2026
Thank you for your feedback. Please note that pass availability and fare prices are based on your transit agency's fare policy. If you'd like assistance or to provide additional feedback, please contact your local transit agency at: https://support.umomobility.com/hc/articles/1500001596982 Thank you - The Umo Team
Clifford Collins
May 19, 2026
absolutely unacceptable scamming is going on this company. Several occasions I've been locked out of my account for no reason and it won't accept my password. so it directs me to reset password, And then gives me an error code (you can't reset )I've had to make several accounts and then been locked out the same day, unable to use the pass I just bought, forced to make another one, pay again, And then miss the bus because I was dealing with that. I am late for work often because of this.
11 people found this review helpful
Did you find this helpful?
Delerrok
May 19, 2026
Thank you for your feedback, we are sorry you are having this issue. For help signing in to your Umo account, please see the following article: https://support.umomobility.com/hc/en-us/articles/27111202335123 . Please contact your transit agency, they will help you locate your balance: https://support.umomobility.com/hc/articles/1500001596982
james collins
April 9, 2026
I like the fact that I can preload money to store for rides on my city transit. What I don't like is having to navigate through unwanted ads when trying to board my bus. Like other ads one has to wait a few precious seconds before being able to close the ad and resume showing my QR code before boarding. Nowhere in the app description does it say anything about ads. A very useful app, but seemingly deceiving not telling users about the ads.
15 people found this review helpful
Did you find this helpful?
Delerrok
April 9, 2026
Thank you for your feedback. We are happy to hear you are enjoying the app. Please note however, that the Umo App does not have any ads. If you're seeing ads, that is an issue outside the app. Please refer to your transit agency for additional assistance.You can find their contact info here: https://support.umomobility.com/hc/articles/1500001596982

What’s new

Welcome aboard! We resolved an issue that was preventing users from launching the app after updating to version 6.8.0 and 6.8.1.