Paychex Flex

Paychex, Inc

About this app

The Paychex Flex app can be used by previously registered Paychex Flex (paychexflex.com) users.

Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features.

Available features will vary and are dependent upon your company's plan options.

EMPLOYERS

Touch ID and Face ID authentication

Submit payroll
- Enter, review, and submit on the go.
- Resume payrolls started on your tablet or desktop.

Access vital information
- All reports, including payroll reports and cash requirements.
- Employee check stubs and tax documents.
- Employee profiles, compensation, taxes, deductions, and time-off balances.
- Retirement plan balances, participation rates, and employee eligibility.
- Health and benefits carrier information and member guides.
- Health and benefits employee enrollment and election information.

EMPLOYEES

Touch ID and Face ID authentication

Access vital information
- Check stubs and W2s.
- Retirement balances, contributions, returns, and loans.
- Update retirement contributions and investments.
- Profile, compensation, taxes, deductions, and time-off balances.
- Health, dental, and life insurance benefit details, deductions, and contact information.
- FSA contributions, balances, claim, and reimbursement activity.

Ratings and reviews

The worst app ever, compared to other bank apps, Paychex is a childish app, sends you random text messages every time you log in, if you use it to track the daily time, guess how annoying it is. Navigation is poor, hitting back will log you out, really? And you cannot navigate between days, instead you have to go back and forth. Whoever approved this app is not using it at all.

This app is unbelievably bad. As many others have said, to log in you will frequently (but not always) be prompted to enter a code that is texted to you regardless of selecting the "remember this device" option. When you need to clock out you have to search for the clock out option under more options. WHY ISNT IT ON THE MAIN PAGE!?!? Its so needlessly convoluted and clearly not designed in a simple intuitive way.

I waited 30 mins just to get a representative to tell me to clear the cashe on the app. I have no idea what that is plus I just downloaded the app. I told the representative this and he left the conversation. I waited almost another 30 mins for help and finally gave up. this is horrible service when it comes to people's checks and tax forms. very very disappointed. if there was a negative star I would put that.

What’s new

New to the Paychex Flex app - minor enhancements have been made to ensure continued improvement to the experience.