Umo Mobility

1.21K reviews
Content rating
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About this app

Umo is your travel companion, an all-in-one transit app that lets you buy contactless transit passes with a tap, get directions, use map navigation, find your next bus or train schedule in real-time, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.

Download Umo and get started today!

* Easy Payment – Use your Umo Wallet to buy passes and add or reload cash balances.

* Contactless Boarding – Tap “Show Code” in your Umo Wallet to use a code for contactless trip validation.

* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker, train tracker or trip planning and guidance for both transit and other mobility providers, such as bike-share, car-share, micro-mobility, etc.

* Trip Planning – Get directions anywhere, at any time, and with your own preferences, such as arrival time, departure time, least transfers, less walking—and more.

* Accessibility – Every screen on the Umo app is optimized for VoiceOver and TalkBack technologies. Simply focus on an element (a button or a label), and VoiceOver / TalkBack reads the selected text aloud.

* Favorites – Select your favorite station or stop and opt in to next-stop alerts—so you’re always on-time.

* Localization – Umo supports over 40 languages. Simply adjust your Settings to your preferred language.

* Notifications – Umo lets you customize your explore, pay and go travel preferences. Receive instant service alerts via push notifications for transit-service changes, pass-expiration details, etc.
Updated on
Jul 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.19K reviews
Nathan Hill
September 21, 2023
There's way too many problems in this app to cover in one review. The biggest ones I have are that there is no overall map of the transit system to look at. You have to choose specific lines to see where they run. It's also extremely annoying when I'm trying to scan my phone to get on the bus, and an ad starts slowly creaping up the screen that I can't close out of. It just seems like this app has too many problems to fix. I have encouraged my local transit agency to seek other options.
6 people found this review helpful
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September 25, 2023
Greetings - thank you for your feedback and suggestions. We are always working to improve the Umo App, and we will take your request into consideration for future development. We appreciate hearing from you. Best regards -The Umo App Team
Molly Gibson
September 25, 2023 best...when it works. There are no real-time notifications regarding delays, canceled busses, bus breakdowns, etc. It seems like half or more of the busses aren't equipped with GPS to work with the app in my area, and about half of the time, my app is slow to load despite having performed maintenance on my phone. The inability to save multiple forms of payment is incredibly frustrating. The latest update seemed to make the app run even slower and more glitches.
2 people found this review helpful
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September 27, 2023
Greetings. Bus times are entirely dependent on the bus GPS systems managed by your local transit agency. However, you should be able to opt in to view Umo App notifications by tapping the navigation menu and selecting Settings > Notifications. Thank you -The Umo App Team
J. Trucker
September 24, 2023
Using in Victoria, BC. The app is convenient but you PAY for it. Paper tickets are cheaper, one ride for $2.25, day pass for $4.5 while the app charges one trip same as cash = $2.50 and day pass for $5, which I find unfair. After all, buying tickets in advance should be equal to loading funds into the transit app in advance. The difference doesn't seem much, but it adds up. Until they change the pricing, I'll keep using paper tickets
1 person found this review helpful
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September 26, 2023
Thank you for contacting us. Fares - and their varying prices - are determined by your local transit agency. Please contact BC Transit directly -- they can assist you with your question/issue : BC Transit 520 Gorge Road East Victoria, BC V8W 9T5 PO Box 9861 Phone: (250) 382-6161 Thank you -The Umo App Team