Umo Mobility

Delerrok

About this app

Umo is your travel companion, an all-in-one transit app that lets you buy contactless transit passes with a tap, get directions, use map navigation, find your next bus or train schedule in real-time, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.

Download Umo and get started today!

* Easy Payment – Use your Umo Wallet to buy passes and add or reload cash balances.

* Contactless Boarding – Tap “Show Code” in your Umo Wallet to use a code for contactless trip validation.

* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker, train tracker or trip planning and guidance for both transit and other mobility providers, such as bike-share, car-share, micro-mobility, etc.

* Trip Planning – Get directions anywhere, at any time, and with your own preferences, such as arrival time, departure time, least transfers, less walking—and more.

* Accessibility – Every screen on the Umo app is optimized for VoiceOver and TalkBack technologies. Simply focus on an element (a button or a label), and VoiceOver / TalkBack reads the selected text aloud.

* Favorites – Select your favorite station or stop and opt in to next-stop alerts—so you’re always on-time.

* Localization – Umo supports over 40 languages. Simply adjust your Settings to your preferred language.

* Notifications – Umo lets you customize your explore, pay and go travel preferences. Receive instant service alerts via push notifications for transit-service changes, pass-expiration details, etc.

Ratings and reviews

There's way too many problems in this app to cover in one review. The biggest ones I have are that there is no overall map of the transit system to look at. You have to choose specific lines to see where they run. It's also extremely annoying when I'm trying to scan my phone to get on the bus, and an ad starts slowly creaping up the screen that I can't close out of. It just seems like this app has too many problems to fix. I have encouraged my local transit agency to seek other options.

Its...ok...at best...when it works. There are no real-time notifications regarding delays, canceled busses, bus breakdowns, etc. It seems like half or more of the busses aren't equipped with GPS to work with the app in my area, and about half of the time, my app is slow to load despite having performed maintenance on my phone. The inability to save multiple forms of payment is incredibly frustrating. The latest update seemed to make the app run even slower and more glitches.

Using in Victoria, BC. The app is convenient but you PAY for it. Paper tickets are cheaper, one ride for $2.25, day pass for $4.5 while the app charges one trip same as cash = $2.50 and day pass for $5, which I find unfair. After all, buying tickets in advance should be equal to loading funds into the transit app in advance. The difference doesn't seem much, but it adds up. Until they change the pricing, I'll keep using paper tickets