CVS Specialty

- September 7, 2017

Everyone

Lifestyle

( 413)

Description

Please Note: This app is for CVS Specialty Patients only
* You must have a "CVS Specialty" prescription in order to use this app

The CVS Specialty App combines digital refill ordering, secure messaging, payments and reminders in one easy to use tool for specialty patients.

EASY REGISTRATION
o Create an account in 3 easy steps

SECURE MESSAGING
o Instead of calling, send us a message!
o Easy, anytime, anywhere access to your specialty care team!

PRESCRIPTION MANAGEMENT
o Order prescription refills and additional supplies
o All that is needed to refill is your prescription and DOB
o View refill status of previously-filled prescriptions

ADHERENCE TRACKING
This tool enables you to create, report, and track progress that helps you stick with your prescription regiment. This is a completely self-driven and self-reported tool.
- Create reminders

SIMPLE SIGN-IN WITH ANDROIS FINGERPRINT-SCANNER
o Simple and secure sign-in capability through Android's fingerprint scanner

We release updates to this app egularly and base our roadmap on your feedback. Please send us feedback and suggestions: CVSSpecialtyAppFeedback@CVSCaremark.com

Reviews

3.6

413 total

5 221

4 44

3 23

2 22

1 103

Mr Q50

Horrible.... Recently called to unlock my account. Tried to log i today and it asked me my secret question. Gave them the answer, which I know is the correct answer and after 3 tried it locked my account. Went through the process to unlock my account via the app and was told I had to call due to too many worng answers. If I wanted to call I would have done that in the beginning. This app is garbage.

R Miller

I have to press back on birthday well over 700 times to reach my birthday. Horrible way to do dates. It also won't recognize my account although I've used it many times before getting new phone and reloading the apl.

Rachel Ragsdale

Birth date info needs to be manual entry instead of scrolling through the calender to get to the correct date. VERY inconvenient and causes set up process to be much longer than necessary.

Tyler Pederson

My rx disappeared three times in a row, causing my delivery to be late each time. And to add insult to injury, the agents ask me to use the app that loses my prescriptions every time I call.

Mark Schneider

Whats wrong with the app? I haven't been able to use it since i registered doesnt anyone read these things to see that there are people that actually use it.

L. Dawn Green

It used to work, but now when I try to sign in it gives me an error message saying it can't talk to the server right now, even though I am online and the internet is working fine. I have tried uninstalling & reinstalling the app, didn't help. Back to calling.

User reviews

Mr Q50 September 5, 2017

R Miller June 28, 2017

Rachel Ragsdale August 3, 2017

Birth date info needs to be manual entry instead of scrolling through the calender to get to the correct date. VERY inconvenient and causes set up process to be much longer than necessary.

Tyler Pederson June 30, 2017

My rx disappeared three times in a row, causing my delivery to be late each time. And to add insult to injury, the agents ask me to use the app that loses my prescriptions every time I call.

Mark Schneider August 20, 2017

Whats wrong with the app? I haven't been able to use it since i registered doesnt anyone read these things to see that there are people that actually use it.

L. Dawn Green August 7, 2017

karen whitaker July 17, 2017

Fix the damn calendar to submit the DOB! STUPID the way it works now.

marla sutton August 26, 2017

The birthday part of this is ridiculous! Someone had no idea how to create a functional app. Deleted it the moment I downloaded it.

Jen Martin August 24, 2017

It worked on my previous phone but it isn't working on this phone. I go to login and it crashes. What's up with that? Huh? Get it working.

Curt August 18, 2017

Will not allow me to register, called repeatedly, staff just sends another email to the web team, no response.

Stu Bautz September 5, 2017

Great job and app to make it all happen just right!

Paul DiMaso September 4, 2017

Really buggy. Won't let me do many things such as change my address

Dylan Salisbury September 2, 2017

doesn't let me log in

Bargeron Willis September 3, 2017

Great

J. Maurice May 15, 2017

Words cannot express how awful this app is. Not functional whatsoever. Just call CVS. Even though once in a while you can get a rep who can be a pain with all the questions, it's better than being murdered by this app. I can't give it zero stars so 1 it will be.

david riley May 30, 2017

Password locking is awful. Why have a "remember me" option when you have to enter a password each time? And having a separate.specialty app makes it worse.

Randy Webb June 20, 2017

App screen transitions are slow, if they ever work at all. For a $100B company, this is a pathetic attempt at a mobile app. Really stunningly bad

DALTONS Dalton June 2, 2017

Always on time with orders very nice staff.

Erin E April 25, 2017

Tried to submit a feedback email directly through the app and got an immediate failure bounce back. No love from CVS. I need to reset my account password but the only way is to call during business hours, while I work, and they don't care that that is not possible for me. Billing info is impossible to understand and they don't provide any support to clarify. Don't waste your time. Deal with them personally. Months go by and still not fixed. Don't waste your time.

Ryan Voris April 25, 2017

Refilling a prescription is crappy and you can't actually make it through the questions because the answers get clipped and unselectable. Really an absolute trash attempt at being mobile.

May 14, 2017

New version needs my identity. Too many privs. No, I don't want to enable you to run analytics. My business with CVS is all you need to know about me.

L.M. Floyd March 10, 2017

Why CVS Pharmacy and Specialty Pharmacy are completely separate entities, and don't at LEAST "communicate "...is simply ludicrous.

March 20, 2017

I need to get back into my account

Kim Nolan May 10, 2017

I had to remove my reminders to take & order meds from CVS. Somehow the application was messing with my ringtone. In order to order meds for my son, I have to go thru a lengthy process of answering too many questions for his Tecfidera. On top of that, they tell me every month he's on automatic delivery, yet we have to call every month to make sure they send his meds. The staff at the Pharmacy are all very friendly & it's great to talk with them. They are a great group of technicians & Pharmacists, who will take the time & take all the time you need to make sure all your questions are answered & very helpful at giving tips that help the medication absorb into your system without causing side-effects.

Jamie Carr December 13, 2016

Does not work Does not usually show prescription history, has never shown order status. This app would be very useful if it worked

Brittany McKinney February 24, 2017

Does not work. Constant errors. Can't refill prescription due to glitches

Nguyễn Trí Quốc January 4, 2017

Simplity app.But why cvs/Specialty eat heavy phone's memory & reminders kill phone battery faster.

Allison Bader February 17, 2017

App has not been working for like 3-4 months. It's very frustrating!!

Bruce Barnes December 7, 2016

OK Does less than is implied, on either APP, or full website.

Mitzi Shepherd November 9, 2016

Mitzi Dawson Shopper

January 4, 2017

Refill Jj

Mamie Brindley January 30, 2017

Good site

Murline Fields January 12, 2017

Managing Member

Ed Thierer September 17, 2016

Very good app I like how you can order right from the app and it also remind you when to take your meds I love it

October 6, 2016

Easy operation! Older version didn't work with my phone but this one is great!

Bryan Tate August 25, 2016

Nice Nice app for making refills easy!

Shirley Kennedy September 30, 2016

Ads not show ads

John Hart August 17, 2016

Waste of time Used the app to refill script. Got email that it went through but never received shipping notification. Called today and yup, order never went through. WTF? Had to go through the process again on the phone. So, went to use the app to send feedback via email. After sending email, I get a delivery failed message back. Another WTF? The reps keep pushing the app and website but they suck. Save yourself some time and just call.

bill Phillips April 26, 2017

It won't let me reset my password.Doesn't let me get pass the security question that I didn't want or chose

johnsonhagood88 June 20, 2016

App stinks I get a text saying is time to refill. The app says I don't have any available. After calling and waiting on hold, it turns out I do. Deleting app. Not worth the trouble.

What's New

We have made minor bug fixes and performance enhancements to improve your overall experience with our CVS Specialty app.

We release updates to this app regularly and base our roadmap on your feedback. Please send us feedback and suggestions: CVSSpecialtyAppFeedback@CVSCaremark.com