Horrible.... Recently called to unlock my account. Tried to log i today and it asked me my secret question. Gave them the answer, which I know is the correct answer and after 3 tried it locked my account. Went through the process to unlock my account via the app and was told I had to call due to too many worng answers. If I wanted to call I would have done that in the beginning. This app is garbage.
I have to press back on birthday well over 700 times to reach my birthday. Horrible way to do dates. It also won't recognize my account although I've used it many times before getting new phone and reloading the apl.
Birth date info needs to be manual entry instead of scrolling through the calender to get to the correct date. VERY inconvenient and causes set up process to be much longer than necessary.
My rx disappeared three times in a row, causing my delivery to be late each time. And to add insult to injury, the agents ask me to use the app that loses my prescriptions every time I call.
Whats wrong with the app? I haven't been able to use it since i registered doesnt anyone read these things to see that there are people that actually use it.
It used to work, but now when I try to sign in it gives me an error message saying it can't talk to the server right now, even though I am online and the internet is working fine. I have tried uninstalling & reinstalling the app, didn't help. Back to calling.
We have made minor bug fixes and performance enhancements to improve your overall experience with our CVS Specialty app.
We release updates to this app regularly and base our roadmap on your feedback. Please send us feedback and suggestions: CVSSpecialtyAppFeedback@CVSCaremark.com
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