Omni by Desjardins

Desjardins

About this app

With the Omni app, you can manage your Desjardins group insurance and retirement savings accounts in one place.
Omni replaces the Claim 360° and Your Way apps, putting all your group plans and a range of services at your fingertips:

Group insurance
Submit a claim in a snap. No more papers or forms.
Display your payment card on your screen.
Find a healthcare professional.
Manage your direct deposits and check the balance of your health spending account.
Take advantage of many other features applicable to your plan.

Group retirement savings
Enrol in your group retirement savings program quickly and easily.
Plan for the future by choosing your savings goals and beneficiaries.
Choose your investments.
Contribute to your savings any time and make withdrawals (if allowed by your plan).
View your statements, account details and returns.

Installing Omni

▸ Group insurance
You’ll need the contract and certificate numbers listed on your payment card or insurance certificate.

▸ Group savings plan
You’ll need the group number and plan member or employee number listed on your financial statement or provided by your plan sponsor.

Be sure to read the terms of use when using the app for the first time.

You can log on with fingerprint or facial biometrics or with your password.

Some app features may vary by plan or province.
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Learn more about Omni:
desjardinslifeinsurance.com/omni

Read our privacy policy:
desjardinslifeinsurance.com/privacy

Ratings and reviews

Version 5.0 Won't let me see my benefits. It keeps telling me I need to be redirected to "agree to updated terms of service". So it directs me to a browser, I complete it, then attempt to login through the app and the same notice comes up. I've tried uninstall/reinstall and it doesn't work. I've agreed twice to the updates. Website version works - app does not. Super frustrating.

The app missing important field "paid by the 1st insurer" which is available in browser. This results in decline of the insurance claim. Then you will have to call them every time and manually upload documents in a browser and submit the form. Absolutely useless.

The school recommends using the app, the app says mobile service not supported for my account. They're purposely being obtuse so as to make claims harder, under no circumstances will I ever work with Desjardins after this ridiculous process. I've had plenty of other insurers and they're the least professional out there.

What's new

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.

Thank you for using the Omni app.