Dexcom Clarity

Dexcom

About this app

Dexcom Clarity is a diabetes management application for CGM users. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time.

Dexcom Clarity is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns.

Dexcom Clarity users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.*

Log in with your Dexcom account to:
• Keep tabs on your time in range, patterns and other key metrics.
• Allow clinics to access to your data and reports to make appointments more efficient.
• Set Time in Range goals.
• Turn on daily or weekly notifications and emails.
• View, save, print, and email all reports.
• Connect to partner apps for more features and benefits.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.

Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.

*Parker AS, Welsh J, Jimenez A, Walker T. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports. Diabetes Technol Ther. 2018;20(S1):A-27.

Ratings and reviews

When it works, it has some wonderful information analysis options and charts. Recently they've increased the security so much that I don't even have a way to figure out my username so it's useless to me. I reported it and nothing happens, so it's almost like not having anything if I can't log in. Already contacted support once. I need to try again.

G7 WORKS GREAT! Phone app...not so much. After 3 months, my phone app started a bluetooth failure loop every few minutes (just the G7, nothing else) Tech support says my phone model IS on their compatible list but not my S/N (apparently my phone was unaware of this fact since it worked fine for 3 months ). Also, app doesn't share data with receiver or vice versa to fill in gaps left by signal losses on one device; hence, cgi data unavailable, 30 and 90 day graphs unavailable.

Experiencing the same problem as many others that this app does not allow me to login. When I enter my email login ID, it blows me back to the sign-in, re-entry screen. Tried clearing cache/data, uninstalling, and reinstalling multiple times to no avail. App used to work but since about the start of the new year, it has stopped working and will not even allow me to login or even recognize my email to reset the password. It is like I have gone into Dexcom Clarity "Limbo" VERY FRUSTRATING!

What’s new

Bug fixes and performance enhancements