Dexcom Clarity

3.3
5.38K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Dexcom Clarity is a diabetes management application for CGM users. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time.

Dexcom Clarity is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns.

Dexcom Clarity users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.*

Log in with your Dexcom account to:
• Keep tabs on your time in range, patterns and other key metrics.
• Allow clinics to access to your data and reports to make appointments more efficient.
• Set Time in Range goals.
• Turn on daily or weekly notifications and emails.
• View, save, print, and email all reports.
• Connect to partner apps for more features and benefits.

This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646.

Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint.

*Parker AS, Welsh J, Jimenez A, Walker T. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports. Diabetes Technol Ther. 2018;20(S1):A-27.
Updated on
Feb 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
5.23K reviews
Ken
May 1, 2024
Absolutely the worst app I've used in my life. The functions are ok but it makes you re-login all the time and the process never works. It doesn't take the password so I have to change password. It goes to a white screen if you get code by phone, and if you get it in email the app goes back to square one when you toggle to get code from email. The link to change password on the website reloads to the site homepage. Looks like I'm going on vacation without a working app.
52 people found this review helpful
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Dexcom
May 1, 2024
Oh no! We're sorry to hear that Ken, thanks for letting us know about this issue. Please call us on 0800 031 5763 (UK) or 1800 827 603 (ROI) and we’ll be able to help you out 💚
Andrew Zaloom
May 13, 2024
This is a horrible app. I've gone ahead and downloaded it twice and tried to even sign up. And when I go to select it, the country that I mean it all of a sudden, just Kix me off. I've done this 3 times. I can't even use it. Customer service or text support sees this message to help me to fix the stars. You'd better get back to me and let me know if there's an update for my phone of mine. I'm using a Galaxy Z Fold 3, and I am a diabetic. I find this so dispointing. My Dr checks this app daily.
10 people found this review helpful
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Dexcom
May 14, 2024
Dexcom apps are classified as medical devices and we're required to test all mobile devices used with Dexcom systems. Here's a useful list of devices and apps that are currently compatible with Dexcom products https://www.dexcom.com/compatibility
Vernon Clevenger
January 3, 2024
When trying to set up sharing with your doctor, the section where you enter your date of birth was designed poorly. The date fields are set up month - day - year. However, if the current date is in January the app does not allow you to change the month (which is the first selection) until you change the year (which is the last field to select). Not sure which rainiac thought that was a good idea. Not knowing that you have to change the year first, it just seems like the field is locked.
186 people found this review helpful
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Dexcom
January 4, 2024
Thank you. We appreciate your review. We will pass your feedback along to our Product team for consideration in future updates. If you would like a member of our team to reach out, please submit a request through our Self-Service Patient Support Portal located at https://www.dexcom.com/priority-support

What's new

Bug fixes and performance enhancements