
Rosie Woodland
Used this app for the first time, was excited they had an app instead of having to go get cash back and get change. No warning of any kind that extra funds would be taken out. My washer transaction was supposed to be $9.50, they took out $30! Then, when you go through Google to get an actual support number, the first mentioning is about extra funds taken and how it could be 2-3 business days before the funds not used are put back. This did not load the extra onto the app or anything, just took $
14 people found this review helpful

Aaron M.P.
It's like a 50/50 shot if it'll work. Most of the time, I manage to get one washer going or sometimes none and then when I go to enter the machine number and it gives me an error code saying that machine can't be used. For every. Freaking. Machine. It's a really annoying bug. Would be 5 stars if not for that. They only ever do a $1 hold on my card.
28 people found this review helpful

Michael Perry
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The fact it places a $25 hold is something that needs to be more transparent within both the app and signage in the laundromat. App was easy to use and set up and getting the machines up and running wasn't terrible. But have multiple $25 charges is a bit much. I can see where this would be an issue for other people if funds were tight. Doubt I use the app again for this reason alone. Edit: just saw they charge a convenience fee as well that isn't disclosed when paying. This is just a rip off
58 people found this review helpful