Michael Perry
- Flag inappropriate
- Show review history
The fact it places a $25 hold is something that needs to be more transparent within both the app and signage in the laundromat. App was easy to use and set up and getting the machines up and running wasn't terrible. But have multiple $25 charges is a bit much. I can see where this would be an issue for other people if funds were tight. Doubt I use the app again for this reason alone. Edit: just saw they charge a convenience fee as well that isn't disclosed when paying. This is just a rip off
2 people found this review helpful
Connor Crow
used this app a few times to avoid an ATM fee. the 25 dollar hold fee wasn't too crazy. not super convenient either. but then was charged a convenience fee. okay, still not crazy unreasonable. then when I don't have access to physical funds, the app is down at least regionally, if not totally. and they don't bother to acknowledge this on their site or to their patron service providers. thanks. so much.
Vanessa Crear
This was my first time using the app and it will be my last. Washing was ok. It gave me the proper wash time. Now, the dryer was a different story. First, it only gives you 3 minutes at a time instead of allowing you to put in the time you need. I gave it a try, 3 minutes time but stopped after 2 minutes but the app showed it was still running. Tried it again and got same result. Thanks, but NO THANKS! Going back to using coins.
40 people found this review helpful