Riyas P
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The application crashes due to an advertisement popup that appears immediately after logging in. Additionally, the "Get it now" button is excessively large compared to the other two buttons. Whenever the user clicks on either the "Not interested" or "Remind me later" button, the application crashes on Android devices. It would be beneficial to rearrange the buttons for improved usability and to address the crashing issue. No action near by a year now. I closed my cards and planning to close all
39 people found this review helpful
Dear Customer, Thank you for using the DIB Mobile APP and providing your feedback. We are working on your reported issue and assure you that it will be resolved shortly. Would appreciate if you could connect to us via contactus@dib.ae so that we can assist you better.
salim slim
For almost a week now, i have not been able to open the app. After logging in, some proposed benefits are popping up. When i pressed remind me later or not interested, the app is crashing and closing. The same was reported to the customers service (via email).
12 people found this review helpful
DIB Mobility
16 February 2024
Dear Customer, Thank you for using the DIB Mobile APP and providing your feedback. We are working on your reported issue and assure you that it will be resolved shortly. Would appreciate if you could connect to us via contactus@dib.ae so that we can assist you better.
Abdul Latheef Peediyakkal
This app was good before. But after some updates recently, it is not performing very well now. It always shows 'DIB alt is under maintenance, the inconvenience is regretted...' and after multiple attempts, we get logged in and then again, it disappears suddenly. Also some features don't work properly.
62 people found this review helpful