Digital iD™ by Australia Post

Digital iD

About this app

Imagine using your phone to securely prove who you are when you need to. No need to carry your wallet with you to get into a participating bar. You, your phone and the tap of a button. That’s Digital iD™ by Australia Post.

Use Digital iD™ to prove you’re over 18^, and for everyday tasks like collecting items from the Post Office. Use Digital iD™ online for redirecting mail, applying for a police check or opening a bank account with participating organisations, and more. Anyone living, studying or working in Australia can use it as proof of identity.

If you’re 18 or older, you can get a free Keypass in Digital iD™ that you can use to enter licensed venues or purchase alcohol in select States and Territories^.

Find out more at DigitaliD.com or contact us at [e-mail] with any comments or suggestions.

^Keypass in Digital iD™ is accepted as proof of age to enter participating licensed venues and to purchase alcohol in Vic, Tas, Qld, ACT and NT (excluding takeaway alcohol in NT).

Please note that dark mode is not available at this time, please turn on greyscale as a vision enhancement in your settings to help with light-sensitivity issues.

Due to legislation, you must be at least 15 years old to use the Digital iD™ app.

Ratings and reviews

This is the worst app I've ever had to use for verification and I've worked for a company who developed their own digital verification app. You can't accept the agreements as the accept button is below the navigation bar. You have to delete your account if you change phones since you can't re-verify to regain access to the existing profile and having to start the process over again causes your SMS codes to exceed and stops you from making any further progress. Ridiculous

change the user interface to make it intuitive!! clicking on the link to digital id when I'm in the post office picking up a parcel should go straight to my picture Id. not to the front of the app telling me I'm verified and taking up the whole phone screen! then i have to scroll down to some stripey image that says id (as opposed to a thumb nail of my actual picture) and see other things that look like id. it's not intuitive at all! btw auspost staff have no idea how this app works.

trying to log into the app on a new device is hopeless! doesn't give you any other option to log in, only to deactivate and delete everything to try start again. also the amount of times trying to log in with the sms code exceeded limit *facepalm- very frustrating 😑

What’s new

Bug Fixes & Enhancements: We've squashed some bugs and made a few performance improvements to ensure a smoother experience.

We're committed to constantly improving our app and would love to hear your thoughts. Learn more about Digital iD™ and share your feedback at www.digitalid.com/personal.