HEOS

D+M Group

- May 23, 2017

Everyone

Music & Audio

( 2,820)

Description

Play any Song in any Room with HEOS. This is the companion app for your HEOS Wireless Multi-Room Sound System. The app provides everything you need to set up and enjoy music on your HEOS system. By utilizing your existing wireless home network and one or more HEOS speakers, the HEOS Amp or HEOS Link, you can explore, browse, and play music from many online streaming music services or from your own music library.

Features
• True multi-room audio - play different songs in different rooms or the same song in every room
• Legendary Denon and Marantz audio quality
• Quick and easy setup
• Utilizes your existing home wireless network
• Play from online music services, music stored on your mobile device, USB, analog inputs, computers, NAS drives
• Supports multiple users and multiple music service accounts
• Industry-leading microsecond audio synchronization between speakers
• Modern audio DSP optimization

Anywhere Sounds Amazing!

Learn more at HEOSbyDenon.com

For current availability of online music services in your location, please visit: www.HEOSbyDenon.com/music

Reviews

3.5

2,820 total

5 926

4 694

3 474

2 307

1 419

Ralph M

App works great for me. Pandora is a dream. Look forward to better integration with my local music library stored on NAS. Right now the only option is to use DLNA which is not as smooth. Please create a desktop app for windows. Look forward to improvements. Thanks!

Rachel Thomas

This is the worst app I have ever used. Constantly crashes, even the report a problem button sends an error message. For the cost of the product you'd think a little bit more time and attention would be given to the app.

Naomi Giggles

06/04/17 Still having the same issues a year later.. Awful app and hardware updates.. 2016 I open the app and my living room sound bar is not there. I have to Reconnect the power on the soundbar to get the devise to show up on my app. And/Or completely close the app. Sometimes the soundbar will stop playing sound while listening to something. I have to reconnect the power and close the app to get it to function properly. :/

Damian M

I was asked to review this, so I am obliging the request, I am not volunteering my opinion. It is about forty percent complete, slow, crashes, fails to find speakers, not enough features. Better than sonos? Yes, as denon offers me the features I needed from a hardware point of view. But needs a heck of a lot of work this app, barely up to standard.

Lu Ka

Great update but needs more work. Sharing music from computer is good option but kind of complicated. I can imagine how difficult can be for those who are not experts with computer knowledge. Synchronization with Spotify is not always exact. Otherwise congratulations, nice job but don't stop working on it...

Tim Rayburn

Returning the sound bar. The app keeps losing my devices and is extremely glitchy. The sound it definitely 2.1 and unsatisfied with the price paid.

User reviews

Ralph M June 11, 2017

Rachel Thomas May 24, 2017

Naomi Giggles June 4, 2017

Damian M June 8, 2017

Lu Ka May 25, 2017

Tim Rayburn June 13, 2017

Returning the sound bar. The app keeps losing my devices and is extremely glitchy. The sound it definitely 2.1 and unsatisfied with the price paid.

June 9, 2017

App works but UI is terrible. Would much rather use my Heos products from other apps like Pandora or tidal.

papi mark June 8, 2017

Not able to use playlists from my deezerplaylists account at all, thank god it have a Bluetooth connection at least but the hero's speaker have a big audio level contributor problem, it go in very big steps so but even that works okay, only good thing about hero's is that the sound is great... When it works. Don't understand why the aux input is not the default main input though, why do you need the app to be able to even make the aux input to operate at all???

June 23, 2017

Downloaded app then shows devices unhighlighted & cannot access ANYTHING. Don't go to nbn as you then lose your soundbar & cannotrefigure it

Dragan Malenic June 10, 2017

When it works its great. Only had issues when it was in its first year. Now its great and havnt had an issue since

Mike K May 24, 2017

The best wireless home entertainment system!

Fernando Soler May 24, 2017

300 Track limit in playlist is dumb

Josue Alberto May 31, 2017

If the app could use youtube, it would be great because most of the apps that you can use with the system are paid apps

Nick Russell May 23, 2017

No longer streams BBC radio 4 how random is that?

aaron rudden June 5, 2017

Denon can do better and should rebuild the app from scratch not keep patching it

Jeffrey Taffuri June 18, 2017

HEOS is the best! Super easy setup and use. Does everything I want.

Brandon Gesch May 23, 2017

Get Sonos... Enough said.

philip bainbridge June 15, 2017

Useless

Piero Rocca April 12, 2017

Very happy with the performance of this app. It's a clean design that's easy to navigate most of the time. It does a good job standardizing the experience regardless of the music source but allowing for some music service features to show up. I'd like to see the settings icon on the home screen, EQ settings for Mids, and to bring in more features from the service providers. I'd also like it to be clear what quality the current stream is or can be set at. Right now it's a mystery. That's the biggest gap. April 11, 2017 - can't believe waited 5 months for so little. Extremely disappointed.

Erik Stackenland May 13, 2017

It does work. Had few stability problems when within the app. The background service with notification drawer volume control stops way to often, would like it to be more "automagic". Could have nicer UI. Missing ability to have one device in multiple groups so I easily can select which devices to stream to.

April 15, 2017

I have had so many probs with this app and the whole heos system. The speakers disappear from the interface and i have to link them up again. Sometimes doesnt work. The music also has quite frequent dropouts and the app skips that track entirely. V unhappy with it all. Feel like i have wasted my money on this system. On paper it looks great and when it's working, but its not reliable.

Dean Holtz April 12, 2017

Some days it works flawlessly and others it crashes constantly to the point that I get crash notifications while submitting the crash report from the previous crash mere seconds before, this will happen several times in a row. All hardwired on an enterprise grade network.

Peter Starowicz May 17, 2017

Very basic functionality and lacks proper back navigation. When app has been opened and device was taken out of WiFi range, then brought back, it tries to reconnect to WiFi but always get stuck and never reconnects, the app needs to be force closed and restarted.

Bryan Innamorato April 12, 2017

I switched my whole system to HEOS from Sonos. I use Control 4, Sonos started to limit integration. I really like HEOS so far. BUT! There seems to be a huge problem with joining and leaving zones. The Soundbar gets stuck in optical and won't switch back to a music services quite often. I hope to see some more music services like Apple and Google Play. Also some basic features like crossfade and alarm would be awesome! Hoping for a new update real soon!!!

Matt Stein April 17, 2017

Has been a constant miserable headache since day one. This soundbar was the worst $800 I've ever spent and I'm done struggling against it. Sending it back to Best buy tomorrow.

Kevin Ingram April 14, 2017

I had a single heos1 speaker and it seemed to work fine. I added another one 6 months later and had nothing but problems. Grouping is a nightmare, speaker keeps dropping out constantly. Stereo paring intermittent. I'm not sure if the app or the hardware but heos1 is overpriced for what you get. I am pleased with the recent firmware upgrade since you can switch off the Heos1 when connected to the battery pack a lot easier so I've added 1 extra star.

André Schuurmans May 11, 2017

Previous version of the app seemed to be more reliable... Now my speakers are dropping at times and this is frustrating. I'm very happy with sound quality, but hope Heos will improve on the playback stability.

D+M Group June 2, 2017

We're very sorry that you had a dropped connection issue with your system. Your satisfaction with HEOS is very important to us. Please call 844-479-1514 so we can help.

April 22, 2017

the app software is bullshit: somtimes it "cant connect to the heos-server". The other day soundcloud isnt available, and somtimes during playback the connection over wifi breaks down and i have to restart all speakers to continue listening...

Allison Brownlow May 11, 2017

Speaker's Bluetooth connection goes silent frequently, forcing me to dis/reconnect. App itself is clunky, not overly helpful, and very slow. For the price of the speaker, you'd think it would work better.

Tyson Atwood April 26, 2017

I'm so sick of this software. I bought a massive Heos setup back when it first came out. With this latest update, I'm constantly having the speakers cut out. I don't know if it's a compatibility issue between the Series 1 and 2 or what. Fix it!

Stephen Monk April 23, 2017

Heos have just stopped access to streaming stations like stadje polka saying it doesn't stream. Second, every time I come to use the heos it often sticks in demo mode. Disappointing to say the least.

May 14, 2017

This thing is awful. Rooms disappear, it doesn't do what I want it to do - play TV sound in another part of the apartment, play Pandora without glitching constantly. I would not recommend at all.

May 12, 2017

I like the app and love the equipment (cinema, 7, 3 and a pair of 1's) but still disappointed that the Amazon Music source is not supported in the UK.... Yes it is possible to Bluetooth to a device running it, but full support would be much better. I've contacted Denon multiple times who keep saying that they're working on it, and it's the same API as is used in the US, so why so long ........

Guy Mozes May 13, 2017

After the last update the EQ is resetting each time I turn off the app, so if I lower the bass, it goes back to default level. It looks like it's in the position I set it, but the bass reverts back to the default level on my heos 7 hs2, super annoying :/

Andrew McCann April 13, 2017

The latest version seems to be causing significant battery drain (10% without playing music), regular crashes and occasionally causes the whole phone to restart (Samsung S7 Edge).

ann elise sauer April 27, 2017

App is always crashing. Have to uninstall/reinstall. Now it deleted all my devices. Piece if crap!

Mark Atkinson May 10, 2017

Save yourself the money and the pain. Avoid. The speakers are great however the software is a complete disaster.

Dean Adamopoulos May 5, 2017

The app along the bar is the most awkward and non reliable system. Stops working and so hard to fix. Frustrating.

Constantin Gheorghita May 11, 2017

I don't know why there isn't a sleep option available. I will rate it as a 5-star app when they understand that the sleep function is mandatory for that kind of app.

Gina Cunningham May 13, 2017

It's a nightmare just to make song lists. Please make it more simple

What's New

Now share music from your PC, Mac or any networked storage device directly with HEOS. Set it up under Settings, Music Sources, Network Shares… Requires one or more current generation HS2 HEOS devices in your system. Added AWA music service in Japan. Bug fixes and performance enhancements.