Doctor On Demand

72.2K reviews
Content rating
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About this app

Total Virtual Care™ available when you are – anytime, anywhere. Connect face-to-face with board-certified providers and licensed therapists over live video on your smartphone or tablet.

Examples of what we treat:

- Cold & flu
- UTIs
- Depression and anxiety
- Allergies
- Skin and eye issues
- Urgent Care & more

When can I see a doctor or therapist?
Our providers are available 24 hours a day, seven days a week. You can see a provider immediately or schedule a visit at your convenience.

What can I expect in a visit?
After you select the type of visit and provide your history and symptoms, you’ll meet with your provider. Your doctor may recommend lab work and treatment, including prescriptions. After the visit, you can review your visit details in your Doctor On Demand health record.

How much do visits cost and do you accept insurance?
Our services are available with and without insurance. We also partner with many top employers to reduce your cost. See exactly what your visit will cost before you connect. There are no monthly fees.

Can my family members use Doctor On Demand, too?
Our care team can help your entire family. From medical to mental health, we’re here to make sure your family gets the care they need.

This service is available in all 50 states and the District of Columbia.
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

70.2K reviews
Michelle S
March 27, 2024
I am extremely fortunate that my insurance has offered us Doctor on Demand. It's so easy and convenient to use either the phone app or my computer from the comforts of home. I used it for flu while out of state, acute mental health counseling, and medication management. It's great. My only warning is that the "cancel appointment" box is WAY too easy to touch accidentally on the phone and lose your appointment. That has happened to me while waiting for appt to start.
14 people found this review helpful
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Sarah Merin-Donahue (Sarah Jo)
March 14, 2024
Takes Medicare!!!!! The Clinicians on here have saved me tens of trips to the ER (I don't have an urgent care, and it's at least a week or 2 Wait to see my primary) They are able to order labs. I find the app extremely easy to navigate. It saves everything from past visits. They provide psychiatrists and therapists. You even have the option of either setting an appointment by choosing a specific time and date, or by booking with a specific provider. I have been using for 4 years so far.
31 people found this review helpful
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Robert Dagit
March 5, 2024
Experience with the doctors was great. Issues with their billing system. in my case, the system wants to double charge for an appointment, and every time i speak with someone and have it "resolved," the issue pops back up in 2-4 weeks. Reading the reviews, I'm not the only one having these issues. Update: I contacted the email as requested and billing. Both confirmed No money is owed. I still get random messages money is owed every few weeks.
30 people found this review helpful
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Doctor On Demand, Inc
February 26, 2024
We sincerely apologize for the troubles you've had with the billing. We'd be happy to take a look into this for you, please contact us at Thank you.

What's new

Connect face to face with a doctor, psychiatrist or psychologist through video on your Android device. Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers. You’ll always see your cost upfront and won’t receive a surprise bill after your visit.